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QIO Program Changes
HSAG will soon be handing over quality-of-care, appeal, and review services that it conducts for Medicare beneficiaries to new organizations.
More information

Medicare & You 2014
Your Medicare rights are detailed in this publication.

Just Ask ... if you have questions about the quality of your health care. Click here.

Beneficiary Resources

Know Your Medicare Rights

Related Links:
Agency for Healthcare Research and Quality: Consumers and Patients

Prescription Drug Coverage - General Information

Quality Improvement Organizations

Arizona Medicare Beneficiaries & Consumers 

Your QIO | FAQs | Improving Your Health Care | Preventive and Health Management | Arizona Medicare Contacts | Eligibility & Benefits | Medicare Rights | For More Information | Drug Safety

Your Quality Improvement Organization

Health Services Advisory Group, Inc. (HSAG) was founded in 1979 by a
group of medical professionals whose goal was, and is, to make a difference in the quality of health care. Since 1979 HSAG has been the Quality Improvement Organization (QIO) for Arizona.

For beneficiary discharge appeals or if you have complaints about the
quality of Medicare-covered services received by you or a loved one in Arizona, contact HSAG.

HSAG Arizona Medicare Helpline:

1-800-359-9909 (Statewide)

Available 24 hours a day, seven days a week.


Health Services Advisory Group, Inc.
3133 East Camelback Road, Suite 100
Phoenix, AZ 85016-4545

Frequently Asked Questions (FAQs) or Just Ask:

If you have questions about what quality issues your QIO can address, Just Ask. Download the Just Ask Quality of Care Information document (PDF, 82K)


Improving Your Health Care in Arizona:
Compare in Arizona for:
Hospital Compare
Compare hospitals in Arizona

Nursing Home Compare
Compare nursing homes in Arizona

Home Health Compare
Compare home health agencies in Arizona

Preventive and Health Management Information:
Diabetes Health Information

Mammography Health Information

All Health Information

Arizona Information for Medicare:
General Medicare Information

Billing Medicare

Manage Your Health

Other Health Insurance Programs


Your Medicare Eligibility and Benefits (Interactive):

Answer a series of interactive questions and receive personalized information about your Medicare eligibility and enrollment.


Know Your Medicare Rights:

Your Medicare Rights are detailed in the attached publication entitled Medicare and You 2014 (PDF).


For more information contact:

National Medicare Hotline:

1-800-MEDICARE (1-800-633-4227)

HSAG Arizona Medicare Helpline:

1-800-359-9909 (Statewide)
Available 24 hours a day, seven days a week.

Medicare beneficiaries have the right to appeal their discharge from a hospital, skilled nursing facility, home health agency or comprehensive outpatient rehabilitation facility. For more information go to or call 1-800-359-9909.


© 2014- Health Services Advisory Group.  All Rights Reserved.
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