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QIO Program Changes
HSAG will soon be handing over quality-of-care, appeal, and review services that it conducts for Medicare beneficiaries to new organizations.
More information


What's New:
Medicare & You 2014
Your Medicare rights are detailed in this publication.

Quality Improvement Organizations

California Medicare Beneficiaries & Consumers

Your QIO | Improving Your Health Care | Preventive and Health Management | California Medicare Contacts | Eligibility & Benefits | Medicare Rights | For More Information | Drug Safety



Your Quality Improvement Organization

Health Services Advisory Group, Inc. (HSAG) was founded in 1979 by a group of medical professionals whose goal was, and is, to make a difference in the quality of health care. The Centers for Medicare & Medicaid Services has selected HSAG to be its Quality Improvement Organization (QIO) for California.

For beneficiary discharge appeals in California, please call:

HSAG California Medicare Helpline:

1-800-841-1602

TDD Hearing Impaired

1-800-881-5980


Available 24 hours a day, seven days a week.


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For beneficiary complaints about the quality of Medicare-covered services received by you or someone you represent in California, please call:

HSAG California Medicare Beneficiary Complaints Helpline:

1-866-800-8749

TDD Hearing Impaired

1-800-881-5980


Available 24 hours a day, seven days a week.


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Or write to:

Health Services Advisory Group, Inc.
Attn: Beneficiary Protection
700 North Brand Boulevard, Suite 370
Glendale, CA 91203-1247

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Improving Your Health Care in California:
Hospital Compare
Compare hospitals in California

Nursing Home Compare
Compare nursing homes in California

Home Health Compare
Compare home health agencies in California
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Preventive and Health Management Information:
Diabetes Health Information

Mammography Health Information

All Health Information
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California Contact Information for Medicare:
General Medicare Information

Billing Medicare

General Health Information

Other Health Insurance Programs

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Your Medicare Eligibility and Benefits (Interactive):

Answer a series of interactive questions and receive personalized information about your Medicare eligibility and enrollment.

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Know Your Medicare Rights:

Your Medicare Rights are detailed in the attached publication entitled Medicare and You 2014 (PDF).

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For more information contact:

National Medicare Hotline:

1-800-MEDICARE (1-800-633-4227)

HSAG California Medicare Helpline:

1-800-841-1602
 
HSAG California Medicare Beneficiary Complaints Helpline:
1-866-800-8749
 
1-800-881-5980 (TDD hearing impaired)

Available 24 hours a day, seven days a week.



ALL
Medicare beneficiaries have the right to appeal their discharge from a hospital, skilled nursing facility, home health agency or comprehensive outpatient rehabilitation facility. For more information go to http://www.hsag.com/camedicare.aspx or call 1-800-841-1602. TDD users, call 1-800-881-5980.



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© 2014- Health Services Advisory Group.  All Rights Reserved.
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