
     | CA Annual Medical Services Review Report | | 
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California Medicare Beneficiaries & Consumers
Your QIO | Mediation | Improving Your Health Care | Preventative and Health Management | California Medicare Contacts | Eligibility & Benefits | Medicare Rights | For More Information | Drug Safety
Your Quality Improvement Organization
Health Services Advisory Group, Inc. (HSAG) was founded in 1979 by a group of medical professionals whose goal was, and is, to make a difference in the quality of health care. The Centers for Medicare & Medicaid Services has selected HSAG to be its Quality Improvement Organization (QIO) for California.
For beneficiary discharge appeals in California, please call:
HSAG California Medicare Helpline:
1-800-841-1602
TDD Hearing Impaired
1-800-881-5980
Available 24 hours a day, seven days a week.
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For beneficiary complaints about the quality of Medicare-covered services received by you or someone you represent in California, please call:
HSAG California Medicare Beneficiary Complaints Helpline:
1-866-800-8749
TDD Hearing Impaired
1-800-881-5980
Available 24 hours a day, seven days a week.
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Or write to:
Health Services Advisory Group, Inc.
Attn: Beneficiary Protection
700 North Brand Boulevard, Suite 370
Glendale, CA 91203
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Improving Your Health Care in California:
Hospital Compare
Compare hospitals in California
Nursing Home Compare
Compare nursing homes in California
Home Health Compare
Compare home health agencies in California <TOP>
Mediation
For information on mediation, please click here.
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Preventative and Health Management Information:
Diabetes Health Information
Mammography Health Information
All Health Information <TOP>
California Contact Information for Medicare:
General Medicare Information
Billing Medicare
General Health Information
Other Health Insurance Programs
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Your Medicare Eligibility and Benefits (Interactive):
Answer a series of interactive questions and receive personalized information about your Medicare eligibility and enrollment.
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Know Your Medicare Rights:
Your Medicare Rights are detailed in the attached publication entitled Medicare and You 2010 (PDF, 352K).
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For more information contact:
National Medicare Hotline:
1-800-MEDICARE (1-800-633-4227)
HSAG California Medicare Helpline:
1-800-841-1602
HSAG California Medicare Beneficiary Complaints Helpline:
1-866-800-8749
1-800-881-5980 (TDD hearing impaired)
Available 24 hours a day, seven days a week.
ALL Medicare beneficiaries have the right to appeal their discharge from a hospital, skilled nursing facility, home health agency or comprehensive outpatient rehabilitation facility. For more information go to http://www.hsag.com/camedicare.aspx or call 1-800-841-1602. TDD users, call 1-800-881-5980.
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