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Your Quality Improvement Organization
Health Services Advisory Group, Inc. (HSAG) was founded in 1979 by a group of medical
professionals whose goal was, and is, to make a difference in the quality of health
care. The Centers for Medicare & Medicaid Services has selected HSAG to be its
Quality Improvement Organization (QIO) for California.
For beneficiary discharge appeals in California, please call:
HSAG California Medicare Appeals Helpline:
1-800-841-1602
TDD Hearing Impaired
1-800-881-5980
Available 24 hours a day, seven days a week.
For beneficiary complaints about the quality of Medicare-covered services
received by you or someone you represent in California, please call:
HSAG California Medicare Beneficiary Complaints Helpline:
1-866-800-8749
TDD Hearing Impaired
1-800-881-5980
Available 24 hours a day, seven days a week.
Or write to:
Health Services Advisory Group, Inc.
Attn: Beneficiary Protection
5201 W. Kennedy Boulevard Suite 900
Tampa, Florida 33609-1822
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Improving Your Health Care in California:
Hospital
Compare
Compare hospitals in California
Nursing Home Compare
Compare nursing homes in California
Home Health Compare
Compare home health agencies in California
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Preventative and Health Management Information:
Diabetes Health
Information
Mammography
Health Information
All Health Information
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California Contact Information for Medicare:
General Medicare Information
Billing Medicare
General Health Information
Other Health Insurance Programs
Health Care Facilities and Services in Your Area
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Your Medicare Eligibility and Benefits
(Interactive):
Answer a series of interactive questions and receive personalized information about
your Medicare eligibility and enrollment.
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Know Your Medicare Rights:
Your Medicare Rights are detailed in the attached publication entitled Medicare
and You 2009 (PDF, 352K).
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For more information contact:
National Medicare Hotline:
1-800-MEDICARE (1-800-633-4227)
HSAG California Medicare Appeals Helpline:
1-800-841-1602
HSAG California Medicare Beneficiary Complaints Helpline:
1-866-800-8749
1-800-881-5980 (TDD hearing impaired)
Available 24 hours a day, seven days a week.
ALL Medicare beneficiaries have the right to appeal their discharge
from a hospital, skilled nursing facility, home health agency or comprehensive outpatient
rehabilitation facility. For more information
go to http://www.hsag.com/camedicare
or call 1-800-841-1602. TDD users, call 1-800-881-5980.
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