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Decorative Gradient
Contact Us

Peggy Ketterer, RN, BSN, CHCA
Executive Director, Audits
State & Corporate Services
602.801.6840

Related Information
For more information about HSAG's audit services,
click here.

Audits

HSAG's audit services assure accurate, reliable, and publicly reportable data that can be used by purchasers and consumers to compare managed care organizations (MCOs). HSAG is also a major market leader in providing Pay-for-Performance (P4P) audit services.

Healthcare Effectiveness Data And Information Set (HEDIS) Compliance

HSAG offers HEDIS® Compliance Audit services, which focus on assisting managed care organizations (MCOs) with reporting HEDIS measures. HSAG has been performing NCQA HEDIS Compliance Audits nationwide since 1999. With experience administering HEDIS Compliance Audits across the Medicaid, Medicare, and commercial product lines. HSAG's audit team prvides MCOs with valuable expertise and insight to HEDIS protocol and methodology.

Pay For Performance (P4P)

HSAG is a major market leader in providing Pay-for-Performance (P4P) audit services, conducting hundreds of P4P audits since 2003. Due to an increase in national interest, which is steering more organizations to assess provider performance, it is imperative that organizations have a reliable and experienced audit firm to conduct P4P audits. HSAG’s P4P audit services assist managed care organizations (MCOs) and physician organizations with reporting valid and reliable P4P measures. Based on our experience, HSAG offers organizations a multitude of best-practice scenarios and advice on how to achieve an optimal reportable rate.

Information Systems Assessment/Readiness Reviews

HSAG has more than nine years of experience conducting readiness reviews and auditing health care provider information systems at the managed care organization (MCO) level, individual provider level, and state agency level. These reviews ensure that plans have the system capacity needed to enroll recipients in expanded service areas and accommodate anticipated increases in enrollment.


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URAC General Services Administration (GSA) NCQA: National Committee for Quality Assurance Maximus