Rick Potter, CPA, MBA, CHCA
Executive Vice President & Chief Operating Officer, West
Mr. Potter currently serves as the executive vice president and chief operating officer for HSAG. As executive vice president, Mr. Potter leads HSAG, Arizona, in the CEO’s absence and represents the organization in the community. He is also responsible for the oversight and management of both the Federal and State & Corporate divisions, including operational performance and staff development as well as contract issues and the production of reports and other deliverables. He provides guidance and leadership for all company activities. Mr. Potter has extensive experience in health care quality systems and managed care programs as they relate to performance-based contracting, and in the Children’s Health Insurance Program (CHIP) reimbursement systems. As deputy director for the Arizona Health Care Cost Containment System (AHCCCS) from 1996 to 1998, he successfully designed, planned, and implemented Arizona’s CHIP program, KidsCare, and he gained legislative consensus for a $60 million state Premium Sharing Program that provided health insurance to uninsured workers and their families. From 1990 to 1996, Mr. Potter was responsible for financial and operational oversight of the AHCCCS acute care health plans, long-term care program contractors, and regional behavioral health authorities. Subsequent to this, as a principal with William M. Mercer, Inc., he managed projects to establish risk-adjusted rates, operational and financial health plan reviews, and quality assurance programs. Mr. Potter received his Bachelor of Science Degree in Accounting from California State University, Northridge, and his Master’s Degree in Business Administration from the Executive MBA Program at Arizona State University.