"Our facility has experienced a significant improvement in every initiative that HSAG has partnered with us on. The staff at HSAG are experienced, professional, and truly make a difference to our community. I give HSAG my highest recommendation."
Nigel Santiago, Executive Director
Camelback Post Acute Care and Rehabilitation
"Working with you and your organization has been a privilege and highlight in my career. I look forward to more opportunities to partner on projects that transform healthcare."
Steven Chen, Associate Professor and Chair
Titus Family Department of Clinical Pharmacy and Pharmaceutical Economics & Policy, University of Southern California
"HSAG has been instrumental in helping our hospitals to improve the quality of care for Medicare beneficiaries … through collaboration with skilled nursing facilities, home health agencies, physician groups, community clinics, and community-based organizations."
Kevin Roberts, CEO
Glendale Adventist Medical Center
Awards
Blue Cross Blue Shield of Arizona Worksite Health Promotion Recognition Award
Blue Cross Blue Shield of Arizona, along with the National Partnership for Wellness and the Wellness Council of Arizona, recognized HSAG in 2009 for its "Process and Leadership in Worksite Health Promotion," highlighting the company's senior level endorsement, organizational structure, employee leadership, supportive cultures, awareness and lifestyles, and accomplishments and assessments.
Arizona Woman's Top 25 Workplaces for Women
Arizona Woman magazine named HSAG one of its Top 25 Workplaces for Women in 2008 and again in 2012, acknowledging the company for its large percentage of women in high-ranking positions, as well as its benefits, such as tuition reimbursement and a stock ownership program.
QIO Quality Champion Award
HSAG of California was awarded the prestigious QIO Quality Champion Award at the 2011 QualityNet conference, for exceptionally high performance for all aspects of work from 2008–2011 in California.
National Institutes of Health Award of Merit
In November 2012, HSAG earned the National Institutes of Health (NIH) Award of Merit for “innovative leadership in developing an extramural research resource for population surveillance of the health-related quality of life among survivors in Medicare managed care.” The award recognized HSAG for its work with the NIH to facilitate access to the SEER-MHOS database, which links two large population-based sources of data that provide detailed information about elderly persons with cancer: the Surveillance, Epidemiology and End Results (SEER) program of cancer registries and the Medicare Health Outcomes Survey (MHOS).
National Institutes of Health. NCI Director’s Awards 2012 [Video]. Available at: https://videocast.nih.gov/watch=11607. Accessed on: Feb 12, 2021.
Certifications
NCQA-Licensed HEDIS® Compliance Audit™ Organization
As a NCQA-Licensed HEDIS® Compliance Audit™ Organization (LO) since 1998, HSAG has developed expertise in conducting the NCQA audit process for a variety of managed care organizations (MCOs), prepaid inpatient health plans (PIHPs), and other healthcare delivery systems. HSAG has six NCQA-Certified HEDIS Compliance Auditors (CHCAs) on staff. It is important to note that much of HSAG's experience is in auditing the Medicaid product line. HSAG has conducted more than 300 HEDIS compliance audits for MCOs nationwide since 1999. HSAG is also a major market leader in providing Pay-for-Performance (P4P) audit services, conducting more than 200 P4P audits since 2003.
NCQA-Certified CAHPS Survey Vendor
HSAG has been a NCQA-Certified HEDIS®/CAHPS® Survey Vendor since the inception of the NCQA program in 1999 and conducts surveys in accordance with the CMS Protocol for Administering or Validating Surveys. HSAG is thoroughly familiar with all specified activities that must be undertaken to ensure methodologically sound surveys. HSAG possesses a wealth of CAHPS survey knowledge, due to its experience in performing CAHPS surveys and other survey-related activities for state Medicaid agencies.
