Wednesday, October 19, 2016, 2:00 p.m. to 3:00 p.m. ET.
This is the second of three webinars presented by the Forum of ESRD Networks in the series "The Experience of Care: Patients & Providers as Partners." This 3-part webinar series is a continuation of the Forum's annual "Creating a Culture of Quality" conferences.
Presentations during this second webinar include:
- "Interpreting and Using ICH CAHPS Results"
- "Patient Experience of Care Surveys...beyond ICH CAHPS"
- "Practical Approaches to Improve Communication and Acting on Patient Feedback"
- Attendee & Speaker Q&A
Event Information (PDF)
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