National Forum of ESRD Networks: The Patient Perspective

This is the first of three webinars presented by the Forum of ESRD Networks in the series "The Experience of Care: Patients & Providers as Partners."  This 3-part webinar series is a continuation of the Forum's annual "Creating a Culture of Quality" conferences.  

Presentations during this webinar include:

• "Patient Engagement, Patient Satisfaction, Patient Experience of Care...What's the difference?"
• "ICH CAHPS & The Patient Experience of Care: The CMS Perspective"
• Panel: "Patient perspectives on what is important"
• Attendee & Speaker Q&A

Event Information (PDF)