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For Patients and Families

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Network 13 provides services to help ensure transplant and end stage renal disease (ESRD) patients are receiving the best care possible. We do this by:

  • Working with dialysis and transplant facilities to improve the quality of care
  • Investigating patient grievances
  • Providing patient and provider education
  • And more!

We encourage you and your family to learn more about ESRD and ways that you can become involved in your treatment by looking at topics on this website. Equally important, we urge you to talk to your care team (physicians, nurses, social workers, dietitians, and technicians) and get involved in the decision-making process so that you will find your own best approach to treatment.

Grievance Process

Grievance Process

If you have a concern about the care being provided to you or family member in a dialysis clinic, you may call the Network at any time. However, you are encouraged to speak to the clinic manager, charge nurse, or social worker first. This resource will provide you with more information about the Network grievance process, including how to file a grievance.



Patient Rights & Responsibilities

Patient Rights Poster - English

Do you know your rights as a patient? This poster reviews important patient rights for ESRD patients to know and understand.



Patient Rights Poster—Spanish

This Spanish language poster outlines important patient rights for ESRD patients to know and understand.



Pediatric Information

Is My Child At Risk for Kidney Disease?

Some diseases and conditions put children at risk for kidney disease. A urine test is used to check for kidney disease before symptoms appear. Read more to learn about risk factors, the urine test, and treatment for kidney disease. Also available in Spanish.



ESRD and Health Education

Shatter the Myths About Depression

This poster helps to dispel myths about the depression that can accompany a chronic disease such as end stage renal disease (ESRD).



Pneumococcus Vaccine Fact Sheet

Patients with chronic kidney disease are at increased risk of pneumococcus infection. Read this fact sheet to learn more about the pneumococcal vaccine.



Vascular Access

My Vascular Access

If you and your dialysis care team decide that hemodialysis is the best choice for you, you will need to have a vascular access made. This site will help you take the proper steps to plan your access.



Vascular Access Education

Life Options has free print materials available, including booklets, newsletters, and fact sheets. This site contains vascular access education in multiple languages.



Financial Assistance

Social Security - Understanding the Benefits

The Social Security Administration wants you to understand what Social Security can mean to you and your family’s financial future. This publication, Understanding The Benefits, explains the basics of the Social Security retirement, disability, and survivors
insurance programs.



Financial help for Treatment of Kidney Failure

Kidney failure treatment - hemodialysis, peritoneal dialysis, and kidney transplantation - is costly and most people need financial help. Find out about your options for assistance.



Patient Organizations

American Kidney Fund

The American Kidney Fund is dedicated to ensuring that every kidney patient has access to health care, and that every person at risk for kidney disease is empowered to prevent it. The site offers patient programs, kidney disease education, and professional education.



American Society of Pediatric Nephrology

The American Society of Pediatric Nephrology is an organization of pediatric nephrologists and affiliated health care professionals. Our primary goals are to promote optimal care for children with kidney disease through advocacy, education and research; and to disseminate advances in clinical practice and scientific investigation.



Patient Newsletters

October 2019 Patient Newsletters

This October edition of the Patient Newsletter highlights the importance of the In-Center Hemodialyis Consumer Assessment of Healthcare Providers and Systems (ICH-CAHPS), understanding Medicare Part D Open Enrollment, resources and support for managing diabetes, and pain management for dialysis patients. 



October 2019 Patient Newsletter Spanish

This October edition of the Patient Newsletter highlights the importance of the In-Center Hemodialyis Consumer Assessment of Healthcare Providers and Systems (ICH-CAHPS), understanding Medicare Part D Open Enrollment, resources and support for managing diabetes, and pain management for dialysis patients. 



ICH CAHPS

ICH CAHPS

The official website for news and information about the ICH CAHPS Survey.



ICH CAHPS: It's All About You!

This informational one-page provides a simple overview of the ICH CAHPS survey process. English Spanish



Patient Services

HSAG: ESRD Network 13 Patient Subject Matter Expert Guide

This guide provides an introduction to the role of a patient subject matter expert (SME). 



HSAG: ESRD Network 13 Network Patient Representative Guide

This guide explains the role of a Network Patient Representative (NPR), including how you can help, what is expected of you, and more.



Advance Care Planning

Planning Today for Tomorrow's Healthcare: A Guide for People with Chronic Kidney Disease

This brochure will provide details on how to have control over your healthcare in the event that you cannot speak for yourself.



Coalition for Supportive Care of Kidney Patients

The Coalition for Supportive Care of Kidney Patients brings together like-minded people who care deeply about the quality of compassionate, supportive care for kidney patients. We are professionals from many disciplines and laypersons who are working for true patient-centered care that values quality of life.  The website includes education, helpful links, and resources.



Treatment Options

Modalities to Treat ESRD

The National Institute of Diabetes and Digestive and Kidney Diseases provides information and education regarding ESRD treatment.



Modalities to Treat ESRD - Spanish

The National Institute of Diabetes and Digestive and Kidney Diseases provides information and education regarding ESRD treatment options in Spanish.



Going Back to Work or School

Dialysis Facility Compare

See how your facility compares to others based on star ratings, services offered, and quality of care. Find and compare Medicare-certified dialysis facilities and get information about chronic kidney disease, dialysis and transplants. Talk to your dialysis team about Medicare’s star ratings and other quality of care scores.



Returning to Work (Vocational Rehabilitation)

This page includes contact information for the Arkansas, Louisiana, and Oklahoma WIPA programs.



HSAG

ESRD Network 13 | 4200 Perimeter Center Drive, Suite 102 | Oklahoma City, OK 73112 | 405.942.6000