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For Providers

Inside Hospital with Busy Nurses Hispanic Senior Couple

The mission of Network 13 includes helping dialysis and transplant facilities to improve the level of care provided to patients with end stage renal disease (ESRD). We accomplish this through providing:

  • Education
  • Resources
  • Technical assistance

We are also involved in the collection and validation of information about persons with ESRD. This information is collected through a variety of means including:

  • CROWNWeb
  • The National Healthcare Safety Network (NHSN)

Please review the topics provided on this website for more in-depth information. If you cannot find the resources you seek online, please contact our office.

Performance Guidance

2018 Performance Guidance

Network 13 Performance Guidance is intended to provide guidance for dialysis provider delivery of care to patients on chronic dialysis therapies. Annually, the Network 13 Performance Guidance is reviewed by the Network 13 Medical Review Board for continuity with the ESRD Quality Incentive Program (QIP), as well as with other established, evidence-based guidance and recommendations. Simultaneously, the Network Standards, Grievance and Sanction Policies are annually reviewed and updated, using available clinical resources and expertise in conjunction with the Network-specific analyses and their knowledge specific to our service area. The Performance Guidance is applicable to adult and pediatric ESRD patient populations and is current as of February 2019.


Grievance Process

Network 13 Grievance Poster for Oklahoma Facilities

This poster should be prominently posted in your facility to assist patients with understanding the basic steps that need to be taken if they have concerns about their care.

Network 13 Grievance Poster for Louisiana Facilities

This poster should be prominently posted in your facility to assist patients with understanding the basic steps that need to be taken if they have concerns about their care.

Involuntary Discharge

Managing Patients' Challenges at Dialysis

This presentation by Kristin Kuntz, Ph.D., Assistant Clinical Professor of Psychiatry at Ohio State University, provides an overview of the psychological challenges of dialysis and identifies interventions to support patients’ mental health. 

Network 13 Standard - Involuntary Discharge

Some of the most frequently asked questions received by the Patient Services Department are about the requirements for Involuntary Discharge. Please reference the following documents for guidance, and contact the Patient Services Director for further inquiries.

Quality Improvement

Conditions for Coverage

The Survey and Certification Program certifies end stage renal disease (ESRD) facilities for inclusion in the Medicare Program.  This page includes links to applicable laws and regulations, and provides resources to support and assess compliance with Federal regulations.

Healthcare-Associated Infections

The ESRD National Coordinating Center (NCC) is leading an initiative to support the 18 ESRD Networks in the elimination of healthcare-associated infections (HAI) in the ESRD population. This page will provide access to the national educational offerings that are being developed and offered by this team as well as access to tools and resources for your use in the field to eliminate healthcare associated infections.

End Stage Renal Disease (ESRD) Quality Incentive Program

CMS Memo: Clarifying PY 2020 Performance Period for ESRD QIP NHSN Personnel Influenza Vaccination Reporting Measure

As a part of the Skilled Nursing Facility (SNF) PPS proposed rule released in May 2017, CMS proposes to correct the performance period for the NHSN Healthcare Personnel Influenza Vaccination Reporting Measure for Payment Year (PY) 2020.

ESRD Quality Incentive Program

The Centers for Medicare & Medicaid Services (CMS) administers the ESRD Quality Incentive Program (QIP) to promote high-quality services in outpatient dialysis facilities treating patients with ESRD. This page includes FAQs, milestones, and program details.

Data Management and Reports

ESRD Network 13 Hemodialysis Vascular Access Management Trends Report May 2019

This is a comparative report supplied to give providers a sense of their performance relative to the performance of other facilities and organizations, both locally and regionally.


This website is here to aid in the training of the CROWNWeb system. There are many tools located here to help you become a better user of the CROWNWeb system.

Advance Care Planning

Curriculum Guide for Advance Care Planning

This curriculum is designed to assist facility staff in having advance care planning discussions with patients.

Planning Today for Tomorrow's Healthcare: A Guide for People with Chronic Kidney Disease

This brochure will provide details on how to have control over your healthcare in the event that you cannot speak for yourself.

Provider Newsletters

Quarter 3 2019 Provider Newsletter

This Quarter 3 2019 Provider Newsletter highlights preventing and addressing workplace violence, best practices for supporting gainful employment of end stage renal disease patients, helping patients with their Medicare Part D benefit review and open enrollment, the Advancing American Kidney Health Initiative, and more.

Quarter 2 2019 Provider Newsletter

This Quarter 2 2019 issue of the Provider Newsletter highlights important information about the power of listening, patient and family engagement goals, quality improvement activity progress, and more.

News from the Dialysis NHSN Helpdesk

Dialysis NHSN Helpdesk: Newsblast Archive

Newsblasts are simple and short articles that address important issues currently trending in the Dialysis Helpdesk inbox. In February 2015, the Dialysis Helpdesk began disseminating newsblasts on a monthly basis, towards the end of each month. Refer to the newsblast archive for answers to frequently asked questions, deadline reminders, and breaking news that you may have missed. 

Stakeholder Organizations

American Kidney Fund

The American Kidney Fund is dedicated to ensuring that every kidney patient has access to health care, and that every person at risk for kidney disease is empowered to prevent it. The site offers patient programs, kidney disease education, and professional education.

American Nephrology Nurses Association (ANNA)

The mission of the American Nephrology Nurses Association (ANNA) is to promote excellence in and appreciation of nephrology nursing so we can make a positive difference for people with kidney disease.



The official website for news and information about the ICH CAHPS Survey.

ICH CAHPS: It's All About You!

This informational one-page provides a simple overview of the ICH CAHPS survey process. English Spanish

Patient Services

Shatter the Myths About Depression

Hang this poster in your facility to help to dispel myths about the depression that can accompany a chronic disease such as end stage renal disease (ESRD).

HSAG: ESRD Network 13 Patient Subject Matter Expert Guide

This guide provides an introduction to the role of a patient subject matter expert (SME). 


ESRD Network 13 | 4200 Perimeter Center Drive, Suite 102 | Oklahoma City, OK 73112 | 405.942.6000