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For Providers

Diverse Support Group Inside Hospital with Busy Nurses

The mission of Network 15 includes helping dialysis and transplant facilities to improve the level of care provided to patients with end stage renal disease (ESRD). We accomplish this through providing:

  • Education
  • Resources
  • Technical assistance

We are also involved in the collection and validation of information about persons with ESRD. This information is collected through a variety of means including:

  • CROWNWeb
  • The National Healthcare Safety Network (NHSN)

Please review the topics provided on this website for more in-depth information. If you cannot find the resources you seek online, please contact our office.

Increase Rates of Patients on a Transplant Waitlist

National Healthcare Safety Network (NHSN)

NHSN Website

This is the official website for National Healthcare Safety Network.

Quick Reference for Monthly Dialysis Event Surveillance

This document provides an overview of monthly dialysis event surveillance.


My CROWNWeb Website is a website managed for the Centers for Medicare & Medicaid Services (CMS) to offer help and technical support to users of the CROWNWeb system.

Lines of Communication

Medical Records Request Forms

Use this form that requires facility medical director signature to request blood culrure results and other medical records for your patients.

Dialysis Schedules: Tips for Patients and Staff

Scheduling issues are a common source of frustration for dialysis patients and staff.This document addresses what you can do to help keep your dialysis schedule running as on time as possible.

Bridging Communication Between Dialysis and Long-Term Care

Long-Term Care Facility Information for Dialysis Residents

This document is  a general tip sheet for long-term care facilities to review to help them meet the special needs of their dialysis patients. Every dialysis patient has an individualized prescription and specific needs. Close collaboration between the long-term care and dialysis facilities is crucial at all times.

Nutrition Recommendations to Keep Your Dialysis Patients Healthy

Nutrition Recommendations to Keep Your Dialysis Patients Healthy is an easy to use tool and reference guide for helping your ESRD patients stay as healthy as possible through appropriate diet and fluid intake. It is an easy-to-follow guide to ESRD patients' renal high-protien diet requirements, including:

  • Allowed/recommended high-protien foods and supplements. 
  • Potassium management.
  • Phosphorus management.
  • Sodium and fluid management.

Download and watch the webinar presented January 22, 2019.

Bloodstream Infection (BSI) Toolkit

Caring for Your Dialysis Catheter

This tri-fold brochure about caring for a central venous catheter (CVC) and how to recognize and trouble shoot problems, is an excellent resource for patients with CVCs. 

Cuidado de Su Catéter de Diálisis

Este folleto tríptico sobre el cuidado de un catéter venoso central (CVC, por sus siglas en inglés) y sobre cómo reconocer y solucionar problemas, es un excelente recurso para los pacientes con CVC.

Vascular Access

Vascular Access/LTC Reduction Tools

Benefits of a Permanent Access

This document outlines the many benefits patients have shared for having a permanent dialysis access.

For Safety's Sake

For Safety's Sake, Uncover Your Access can be used a handout or small poster that tells patients of the importance of keeping their access visible throughout dialysis treatment.

Provider Newsletters

Quarter 3 2019 Provider Newsletter

This Quarter 3 Provider Newsletter highlights the role of the Network and the Clinical Guidelines and Standards of Care, how to help patients with their Medicare Part D benefit review and open enrollment, the importance of the flu vaccine for patients and staff, qualtiy improvement activity highlights, and more.

Quarter 2 2019 Provider Newsletter

This Quarter 2 Provider Newsletter highlights a new Network 15 video, the first annual National Care Transitions Awareness (NCTA) Day, Board and Committee participation, strategies for increasing patient and family engagement, qualtiy improvement activity highlights, and more.

Conditions for Coverage

Guidance to Laws and Certification for Dialysis

This page provides basic information related to survey and certification of dialysis facilities for ESRD surveyors and dialysis providers. It includes links to applicable laws and regulations, and provides resources to support and assess compliance with Federal regulations.

CMS Survey and Certification Memoranda

This official Centers for Medicare & Medicaid Services (CMS) website provides memoranda, guidance, clarifications, and instructions to State Survey Agencies and CMS Regional Offices.



The official website for news and information about the ICH CAHPS Survey.

Patients Decide QIA

This page contains English and Spanish language resources about peritoneal dialysis shared by facilities, Network PACs, and other key players in our ICH CAHPS Quality Improvement Activity. 

Patient and Family Engagement

Patient Councils, Patient and Family Support Groups, and New Patient Adjustment Support Groups

This helpful resource explains why patient groups are so important and provides tips for establishing a group, popular topics for group discussions, and a list for existing renal support groups beyond the Network.

Nothing About Me without Me: Including Patients in QAPI and Governing Body Meetings

The Department of Health and Human Services National Quality Strategy’s new focus on better care for the individual through beneficiary- and family-centered care involves working with patients rather than doing to or for patients. Such partnerships are mutually beneficial to the patients and the facility. Involving patients in your facility’s Quality Assurance & Performance Improvement (QAPI) and/or Governing Body meetings can be an effective means of engagement and partnership. This document can help you get started.

Advance Care Planning

Curriculum Guide for Advance Care Planning

This curriculum is designed to assist facility staff in having advance care planning discussions with patients.

Planning Today for Tomorrow's Healthcare: A Guide for People with Chronic Kidney Disease

This brochure will provide details on how to have control over your healthcare in the event that you cannot speak for yourself.

New Facility Information

New Facility Information Form

Information form for new dialysis facilities.

Patient and Family Engagement

Studies have shown that patients who are more involved in their care tend to feel better and live longer. Check out these resources on patient and family engagement in healthcare.

Infection Prevention

CDC Audit Tools

These audit tools and checklists are intended to promote Centers for Disease Control and Prevention (CDC)-recommended practices for infection prevention in hemodialysis facilities.

Hand Hygiene Saves Lives Brochure

This brochure provides information about how hand hygiene can saves lives.

News from the Dialysis NHSN Helpdesk

Dialysis NHSN Helpdesk: Newsblast Archive

Newsblasts are simple and short articles that address important issues currently trending in the Dialysis Helpdesk inbox. In February 2015, the Dialysis Helpdesk began disseminating newsblasts on a monthly basis, towards the end of each month. Refer to the newsblast archive for answers to frequently asked questions, deadline reminders, and breaking news that you may have missed. 

Quality Incentive Program (QIP)

The ESRD QIP: What every facility should know

This webinar provides a comprehensive overview of the ESRD Quality Incentive Program and practical guidance on interpreting and sharing the QIP Performance Score Certificate.

CMS Memo: Clarifying PY 2020 Performance Period for ESRD QIP NHSN Personnel Influenza Vaccination Reporting Measure

As a part of the Skilled Nursing Facility (SNF) PPS proposed rule released in May 2017, CMS proposes to correct the performance period for the NHSN Healthcare Personnel Influenza Vaccination Reporting Measure for Payment Year (PY) 2020.

Involuntary Discharge

Addressing Abusive Behaviors in the Dialysis Center

This document looks at some of the specific underlying causes of conflict that could possibly lead to abusive behaviors and methods for overcoming them.

Can You Ever Be Discharged from Dialysis?

Can You Ever Be Discharged from Dialysis? is an important handout that explains, simply but comprehensively, the four reasons a patient can be involuntarily discharged from his/her dialysis facility.

Dialysis Facility Information

Dialysis Facility Reports

Annual Dialysis Facility Reports (DFRs) and quarterly Dialysis Facility Compare (DFC) Reports are made available to facilities, State Survey Agencies, and Regional Offices online at which replaces the old website

Annual Dialysis Facility Reports (DFRs) and quarterly Dialysis Facility Compare (DFC) Reports are made available to facilities, State Survey Agencies, and Regional Offices online at which replaces the old website.


ESRD Network 15 | 3025 South Parker Road, Suite 820 | Aurora, CO 80014 | 303.831.8818