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For Providers

Hispanic Senior Couple Diverse Support Group

The mission of Network 15 includes helping dialysis and transplant facilities to improve the level of care provided to patients with end stage renal disease (ESRD). We accomplish this through providing:

  • Education
  • Resources
  • Technical assistance

We are also involved in the collection and validation of information about persons with ESRD. This information is collected through a variety of means including:

  • CROWNWeb
  • The National Healthcare Safety Network (NHSN)

Please review the topics provided on this website for more in-depth information. If you cannot find the resources you seek online, please contact our office.

Advance Care Planning

Aging with Dignity

This is a private, non-profit organization that offers resource and information in 28 different languages for people who are aging with a serious illness.

Caring Information

This Web site is an initiative of the National Hospice and Palliative Care Organization (NHPCO) and provides a wide range of free materials about end-of-life care including State Specific Advance Directive Documents.

Bloodstream Infection (BSI) Toolkit

4 Ways to Get Ahead of Sepsis

This Centers for Disease Control and Prevention (CDC) infographic, aimed at patients, addresses what sepsis is and steps that can be taken to prevent it.


Use the Quality Assessment and Performance Improvement (QAPI) Quality Improvement Activity (QIA) Bloodstream Infection (BSI) Monitoring Form for tracking access- and central venous catheter (CVC)-related BSIs, the number of patients who have had two or more BSIs within a 12-month period, and BSI prevention education and for discussion of progress toward goals during QAPI meetings.

Bridging Communication Between Dialysis and Long-Term Care

Dietary Guidelines for End Stage Renal Disease (ESRD) Patients

This presentation, a collaborative effort between HSAG: ESRD Network 15, Telligen, and the Colorado Health Care Association & Center for Assisted Living (CHCA), provides essential information reagarding:

  • The nutritional needs of LTC residents who have an ESRD diagnosis.
  • Resident rights regarding their diet/fluid intake.
  • Fluid management and the importance of weight for ESRD patients.
  • The imporatnce of medication management for a person with ESRD.
  • Desirable/apprpriate menu choices for LTC/ESRD patients.

Long-Term Care Facility Information for Dialysis Residents

This document is  a general tip sheet for long-term care facilities to review to help them meet the special needs of their dialysis patients. Every dialysis patient has an individualized prescription and specific needs. Close collaboration between the long-term care and dialysis facilities is crucial at all times.

Conditions for Coverage

CMS Survey and Certification Memoranda

This official Centers for Medicare & Medicaid Services (CMS) website provides memoranda, guidance, clarifications, and instructions to State Survey Agencies and CMS Regional Offices.

Complete Conditions for Coverage for ESRD Facilities

This document is the Federal Register, Department of Health and Human Services Conditions for Coverage for ESRD facilities, final rule.


My CROWNWeb Website is a website managed for the Centers for Medicare & Medicaid Services (CMS) to offer help and technical support to users of the CROWNWeb system.

Dialysis Facility Information

Dialysis Facility Compare

Dialysis Facility Compare (DFC) is a service of the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services (DHHS). DFC helps you find detailed information about Medicare-certified facilities, compare the services and the quality of care that facilities provide, get other resources for patients and family members who want to learn more about chronic kidney disease and dialysis, and get links to learn more about how Medicare covers people with ERSD.

Dialysis Facility Reports

Annual Dialysis Facility Reports (DFRs) and quarterly Dialysis Facility Compare (DFC) Reports are made available to facilities, State Survey Agencies, and Regional Offices online at which replaces the old website



The official website for news and information about the ICH CAHPS Survey.

Learn About Blood (LAB) Results Ring Cards

The LAB Ring Cards, available in English and Spanish, help educate patients on what their blood lab results mean. 

Increase Rates of Patients on a Transplant Waitlist

Infection Prevention

CDC Audit Tools

These audit tools and checklists are intended to promote Centers for Disease Control and Prevention (CDC)-recommended practices for infection prevention in hemodialysis facilities.

CDC Hand Hygiene in Healthcare Settings

The CDC website provides information about hand hygiene in healthcare settings.

Involuntary Discharge

Addressing Abusive Behaviors in the Dialysis Center

This document looks at some of the specific underlying causes of conflict that could possibly lead to abusive behaviors and methods for overcoming them.

Can You Ever Be Discharged from Dialysis?

This document designed for use with patients outlines the situations in which a patient can be involuntarily discharged from his or her dialysis facility.

Lines of Communication

Dialysis Schedules: Tips for Patients and Staff

Scheduling issues are a common source of frustration for dialysis patients and staff.This document addresses what you can do to help keep your dialysis schedule running as on time as possible.

Dialysis Schedules: Tips for Patients and Staff (Spanish)

Scheduling issues are a common source of frustration for dialysis patients and staff.This document addresses what you can do to help keep your dialysis schedule running as on time as possible.

National Healthcare Safety Network (NHSN)

5-Step Enrollment for Outpatient Dialysis Facilities

This website provides step-by step guidance for enrolling in NHSN.

CDC: NHSN Enrollment Slides

This PowerPoint presentation provides information about NHSN Enrollment.

New Facility Information

Conditions for Coverage

CMS ESRD Conditions for Coverage (CfCs). CMS develops CfCs that healthcare organizations must meet in order to begin and continue participating in the Medicare and Medicaid programs. These minimum health and safety standards are the foundation for improving quality and protecting the health and safety of beneficiaries.


CROWNWeb is a web-based data-collection system that allows Medicare-licensed facilities to transmit ESRD-patient data electronically to Medicare (CMS).

News from the Dialysis NHSN Helpdesk

Dialysis NHSN Helpdesk: Newsblast Archive

Newsblasts are simple and short articles that address important issues currently trending in the Dialysis Helpdesk inbox. In February 2015, the Dialysis Helpdesk began disseminating newsblasts on a monthly basis, towards the end of each month. Refer to the newsblast archive for answers to frequently asked questions, deadline reminders, and breaking news that you may have missed. 

Patient and Family Engagement

Addressing Abusive Behaviors in the Dialysis Center

This document takes a look at the underlying causes of conflict that could possibly lead to abusive behaviors and provides some suggestions on how to avoid or deal with difficult situations.

Communication Tips for Earning a Win

This one-page document is for use with both patients and staff. It stresses that we are all on the same team and provides simple tips for communicating better.

Provider Newsletters

Quarter 2 2020 Provider Newsletter

The Quarter 2 newsletter provides important information on COVID-19 response, preparing for all hazards emergencies, fluid management, engaging patients via virtual options, data management, and ESRD Quality Incentive Program updates.

Quarter 1 2020 Provider Newsletter

The Quarter 1 2020 Provider Newsletter highlights resources and information on COVID-19, the role of the network in facilitating access to dialysis care, patient services related to the grievance process, patient and family engagement at the facility level, vocational rehabilitation, and more.

Quality Improvement Initiatives

Managing Anemia When You Have Kidney Disease or Kidney Failure

This brochure, produced by the National Kidney Foundation, discusses how to manage anemia when you have kidney disease or kidney failure.

Quality Incentive Program (QIP)

CMS Memo: Clarifying PY 2020 Performance Period for ESRD QIP NHSN Personnel Influenza Vaccination Reporting Measure

As a part of the Skilled Nursing Facility (SNF) PPS proposed rule released in May 2017, CMS proposes to correct the performance period for the NHSN Healthcare Personnel Influenza Vaccination Reporting Measure for Payment Year (PY) 2020.

ESRD QIP Frequently Asked Questions (FAQs)

This is an informal document prepared by CMS to address frequently asked questions about the ESRD QIP program.

Vascular Access

Vascular Access/LTC Reduction Tools

Benefits of a Permanent Access

This document outlines the many benefits patients have shared for having a permanent dialysis access.

For Safety's Sake

For Safety's Sake, Uncover Your Access can be used a handout or small poster that tells patients of the importance of keeping their access visible throughout dialysis treatment.


ESRD Network 15 | 3025 South Parker Road, Suite 820 | Aurora, CO 80014 | 303.831.8818