The following resources are great places to find more information about how the Coronavirus outbreak is affecting your area, and the measures that are being taken to contain it. As we all work together to be safe during this pandemic, please contact the Network if you are a dialysis facility in need of technical assistance or you are a dialysis patient or a family member of a patient and need assistance.
Network 17 Helpline: 800.232.3773
Here are some important numbers to use in the event of an emergency:
- DaVita: 800.400.8331
- Fresenius: 800.626.1297
- ARA: 888.880.6867
- Satellite: 800.367.8292
- SAMHSA - Disaster Distress Helpline: 800.985.5990
- US Renal Care: 866.671.8772
- Veteran Disaster Relief Hotline: 800.507.4571
Different states within the Network’s coverage area are instituting different responses to COVID-19 depending on their local perceived need. Information for each state can be found at the links below.
Department of Health COVID-19 Links:
- California: CA Department of Public Health Guidance documents
- Notify local Public Health Office of COVID-19+ and/or suspect an outbrea
- Notify your local Medical Health Operational Area Coordination (MHOAC) Program of any supply needs/requests (such as PPE).
- Hawaii: COVID-19 Site for Healthcare Providers
- Guam: Department of Public Health and Social Services (DPHSS)
- Commonwealth of the Northern Mariana Islands (CNMI): Commonwealth Healthcare Corporation
- American Samoa: Department of Human and Social Services
San Francisco Department of Public Health (SFDPH) Guidance Documents:
- Prevention, Screening, and Management of Possible COVID-19 Cases in Outpatient Hemodialysis Centers, 3/15/2020
- Evaluation and Testing for COVID-19 Novel Coronavirus Infection, updated 3/15/2020
American Samoa’s Government Documents (3/23/2020):
- Declaration of continued public health emergency and state of emergency for COVID-19 (PDF)
- COVID-19: Travel risk categories and threat level matrix (PDF)
- Territory of American Samoa’s response and action plan to combat the coronavirus pandemic (PDF)
Centers for Disease Control and Prevention (CDC) dialysis-related guidance: https://www.cdc.gov/coronavirus/2019-ncov/index.html
- Interim Additional Guidance for Infection Prevention and Control Recommendations for Patients with Suspected or Confirmed COVID-19 in Outpatient Hemodialysis Facilities
- New National Healthcare Safety Network (NHSN) COVID-19 Module
- Preparing Outpatient Hemodialysis Facilities for COVID-19
- Special Considerations for Patients on Home Dialysis
- COVID-19 Outpatient Dialysis Facility Preparedness Assessment Tool
- Factsheet for Patients―Keeping Patients on Dialysis Safe
- Factsheet for Facilities―How Our Facility Is Keeping Patients Safe From COVID-19
- Presentation for Facilities―Preparing Outpatient Hemodialysis Facilities for COVID-19
- COVID-19 Outpatient Dialysis Cleaning and Disinfection Webpage
Centers for Medicare & Medicaid Services (CMS) guidance: https://www.cms.gov/About-CMS/Agency-Information/Emergency/EPRO/Current-Emergencies/Current-Emergencies-page
ESRD Provider Telehealth and Telemedicine Tool Kit: https://www.cms.gov/files/document/esrd-provider-telehealth-telemedicine-toolkit.pdf
For other COVID-19-related patient and provider resources, you can visit the following websites:
- Kidney Community Emergency Response (KCER) Coalition website: https://www.kcercoalition.com/
- ESRD National Coordinating Center: https://esrdncc.org/
- Re-Opening America: What Patients Should Know About Seeking Healthcare (English/Spanish)
- COVID-19 Frequently Asked Questions by ESRD Patients
- Where Patients Can Find Creditable Information
- Multiple Ways to Connect With Others
- COVID-19 and ESRD Tele- and Online-Support Groups
- 4 Ways to Empower Yourself to Cope with COVID-19
- 4 Ways to Empower Yourself to Cope with COVID-19 (Spanish, courtesy ESRD Network of Texas)
- ESRD NCC Patient Web Tool
Mental Health Resources
- Managing Stress and Coping
CDC information and tips on dealing with stress and anxiety during the COVID-19 outbreak: https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/managing-stress-anxiety.html
- SAMHSA (Substance Abuse and Mental Health Services Administration) Disaster Distress Helpline: https://www.samhsa.gov/find-help/disaster-distress-helpline
The Disaster Distress Helpline is a 24/7, 365-day-a-year, national multilingual hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. Call 1.800.985.5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.
- 10 Mental Health Tips for Nurses During the COVID-19 Outbreak: https://nurse.org/articles/nurse-mental-health-selfcare-covid19/
- U.S. Department of Health & Human Services Mental Health Coronavirus Resources: https://www.phe.gov/emergency/events/COVID19/mental-behavioral-health/Pages/default.aspx
- Coalition for Supportive Care of Kidney Patients: https://www.kidneysupportivecare.org/
Covid-19 resources for patients and providers, including a weekly, open discussion call for professionals to encourage and support one another during the COVID-19 outbreak.
Ready.gov is a national public service advertising (PSA) campaign designed to educate and empower Americans to prepare for and respond to emergencies including natural and man-made disasters. The goal of the campaign is to get the public involved and ultimately to increase the level of basic preparedness across the nation.
Listo.gov, the Spanish language version of Ready.gov, is a national public service advertising (PSA) campaign designed to educate and empower Americans to prepare for and respond to emergencies including natural and man-made disasters. The goal of the campaign is to get the public involved and ultimately to increase the level of basic preparedness across the nation.
The Kidney Community Emergency Response (KCER) Coalition website provides education, tools, and resources related to emergency planning, including mental health resources and information about, and for, community partners.
This area of the Kidney Community Emergency Response (KCER) Coalition website provides Spanish language education, tools, and resources related to emergency planning, including mental health resources and information about, and for, community partners.
Recording, slides, and transcript from the CMS National Provider Call that took place on April 27, 2017 covering the Emergency Preparedness Requirements Final Rule.
KCER has helpful tools and resources to help you understand the new CMS Emergency Preparedness Final Rule and to help you implement by the November 2017 deadline.
Find a Dialysis Unit
Find and compare Medicare-certified dialysis facilities and get information about chronic kidney disease, dialysis and transplants. Spanish.
Find and compare Medicare-certified dialysis facilities and get information about chronic kidney disease, dialysis and transplants.
ESRD Network 17 | 533 Airport Blvd., Suite 400, Burlingame, CA 94010 | 415.897.2400