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Emergency Preparedness

Dialysis Patient Diverse Support Group
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Emergency preparedness is key for end stage renal disease (ESRD) patients and providers. The Conditions for Coverage require that all facilities provide patient education, staff training, emergency planning, and facility drills. This section includes resources developed specifically for ESRD patients and providers to help them prepare, respond, and recover from disasters. In the event of an emergency or disaster, this page will include up-to-date information, including important messages, weather alerts, and facility open/closed status.

Here are some important numbers to use in the event of an emergency:

  • DaVita: 800.400.8331
  • Fresenius: 800.626.1297
  • ARA: 888.880.6867
  • Satellite: 800.367.8292
  • SAMHSA - Disaster Distress Helpline: 800.985.5990
  • US Renal Care: 866.671.8772
  • Veteran Disaster Relief Hotline: 800.507.4571

Find a Dialysis Unit

Dialysis Facility Compare

Find and compare Medicare-certified dialysis facilities and get information about chronic kidney disease, dialysis and transplants.

Dialysis Units in the USA

Users have the ability to find contact information, as well as open and close information, on dialysis units in the USA.

Patient Resources

SPECIAL EDITION: Hurricane Preparedness Newsletter

This Special Edition Hurricane issue highlights how to prepare and practice an emergency plan,  the importance of making alternative arrangements for dialysis treatments before an emergency, real-life patient experiences from the 2017 hurricane season, preparing a 3-day meal plan, and more.

Preparing for Emergencies: A Guide for People on Dialysis (English)

Emergencies caused by severe weather or disasters can happen with or without warning. It is important to be prepared so you can feel better and stay healthier. This CMS guide includes information including, how to prepare for an emergency, how to disinfect water, and a list of helpful contacts for more information.

Provider Resources

CMS Emergency Preparedness Rule

KCER has helpful tools and resources to help you understand the new CMS Emergency Preparedness Final Rule and to help you implement by the November 2017 deadline.

Kidney Community Emergency Response (KCER) Coalition Website

The Kidney Community Emergency Response (KCER) Coalition website provides education, tools, and resources for providers related to emergency planning, including mental health resources and information about, and for, community partners.

General Resources

National Resource Center on Advancing Emergency Preparedness for Culturally Diverse Communities

The National Resource Center on Advancing Emergency Preparedness for Culturally Diverse Communities (“Diversity Preparedness”) is a virtual center that houses a library of resources on emergency preparedness in diverse and at-risk communities.

Florida Emergency Operations Center Contact Information

A website providing all Florida county emergency management websites, including contact information.

Zika Virus

FL DOH: Zika

Zika fever is a mild febrile illness caused by a mosquito-borne virus similar to those that cause dengue and West Nile virus infection. It has been identified in several countries in Central and South America, Mexico, and the Caribbean since 2015. Outbreaks have previously been reported in Africa, Southeast Asia, and the Pacific Islands. Local transmission has also been reported in Puerto Rico. Cases of Zika fever have been reported in travelers returning to the United States.

Florida has confirmed local transmissions of the Zika virus in Miami-Dade and Broward Counties.

HHS: Zika Virus - What You Need to Know

The U.S. Department of Health and Human Services site provides helpful information on Zika Virus.

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