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Emergency Preparedness

Inside Hospital with Busy Nurses Dialysis Patient
Lightning, Snow, Fire Images


The following resources are great places to find more information about how the Coronavirus outbreak is affecting your area, and the measures that are being taken to contain it. As we all work together to be safe during this pandemic, please contact the Network if you are a dialysis facility in need of technical assistance or you are a dialysis patient or a family member of a  patient and need assistance.

Network 7 Helpline: 800.826.3773

Here are some important numbers to use in the event of an emergency:

  • DaVita: 800.400.8331
  • Fresenius: 800.626.1297
  • ARA: 888.880.6867
  • Satellite: 800.367.8292
  • SAMHSA - Disaster Distress Helpline: 800.985.5990
  • US Renal Care: 866.671.8772
  • Veteran Disaster Relief Hotline: 800.507.4571

The Florida Department of Health (DOH) COVID-19 website

Florida Hospital Association: 

Florida Healthcare Association (FHCA) - Nursing Home Health Updates:

Florida Health Care Coalitions:

For dialysis-related guidance from the Centers for Disease Control and Prevention (CDC), Centers for Medicare & Medicaid Services (CMS), and other stakeholders, please visit the Kidney Community Emergency Response (KCER) Coalition website here:

Find a Dialysis Unit

Dialysis Facility Compare

Find and compare Medicare-certified dialysis facilities and get information about chronic kidney disease, dialysis and transplants.

Dialysis Units in the USA

Users have the ability to find contact information, as well as open and close information, on dialysis units in the USA.

Patient Resources

SPECIAL EDITION: Hurricane Preparedness Newsletter

This Special Edition Hurricane issue highlights how to prepare and practice an emergency plan,  the importance of making alternative arrangements for dialysis treatments before an emergency, real-life patient experiences from the 2017 hurricane season, preparing a 3-day meal plan, and more.

Preparing for Emergencies: A Guide for People on Dialysis (English)

Emergencies caused by severe weather or disasters can happen with or without warning. It is important to be prepared so you can feel better and stay healthier. This CMS guide includes information including, how to prepare for an emergency, how to disinfect water, and a list of helpful contacts for more information.

Provider Resources

CMS Emergency Preparedness Rule

KCER has helpful tools and resources to help you understand the new CMS Emergency Preparedness Final Rule and to help you implement by the November 2017 deadline.

Kidney Community Emergency Response (KCER) Coalition Website

The Kidney Community Emergency Response (KCER) Coalition website provides education, tools, and resources for providers related to emergency planning, including mental health resources and information about, and for, community partners.

General Resources

National Resource Center on Advancing Emergency Preparedness for Culturally Diverse Communities

The National Resource Center on Advancing Emergency Preparedness for Culturally Diverse Communities (“Diversity Preparedness”) is a virtual center that houses a library of resources on emergency preparedness in diverse and at-risk communities.

Florida Emergency Operations Center Contact Information

A website providing all Florida county emergency management websites, including contact information.

Zika Virus

FL DOH: Zika

Zika fever is a mild febrile illness caused by a mosquito-borne virus similar to those that cause dengue and West Nile virus infection. It has been identified in several countries in Central and South America, Mexico, and the Caribbean since 2015. Outbreaks have previously been reported in Africa, Southeast Asia, and the Pacific Islands. Local transmission has also been reported in Puerto Rico. Cases of Zika fever have been reported in travelers returning to the United States.

Florida has confirmed local transmissions of the Zika virus in Miami-Dade and Broward Counties.

HHS: Zika Virus - What You Need to Know

The U.S. Department of Health and Human Services site provides helpful information on Zika Virus.

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