One of the major barriers to coordinated and effective care in dialysis units is poor communication between:
- Patients and clinic staff.
- Nephrologists and primary care physicians.
Open lines of communication enhance patients':
- Satisfaction and experience of care.
- Adherence to treatment protocols, including:
- Medication regimens.
- Dietary restrictions.
- Dialysis schedules.
- Ability to self-manage their chronic condition.
- Adoption of preventive behaviors, including.
- Getting immunizations.
- Infection control practices, including hand and vascular access washing.
Staff's ability and willingness to listen and empathize can have a profound effect on patients' health outcomes and the provision of quality of care.
Keep watch here as the Network adds tools to help improve communications in your facility.
We're Not Being Nosy—We Care! is short tool to remind patients of the different situations in which they need to update their care team and facility. It is available in:
- Contact Us
- HSAG HIIN
- Medicare Provider Services
- Patients and Families
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