The tools and articles found here can be used by staff to improve communications in difficult situations.
- Take 5 to Tune In
- Patient and Staff Dry-Erase Interactive Posters
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Communication Tools
- Addressing Abusive Behaviors in the Dialysis Center
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- Dialysis Schedules: Tips for Patients and Staff
- Dialysis Schedules: Tips for Patients and Staff (Spanish)
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- Good Relationships With Your Clinic Staff (Spanish)
- Huddle Up to Improve Communication
- Professionalism from the Patient's Point of View
- Improving Communication
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- Nothing About Me without Me: Including Patients in QAPI and Governing Body Meetings
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