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Universal Behavioral Precautions: Techniques of Verbal De-Escalation

Inside Hospital with Busy Nurses Diverse Support Group
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This PowerPoint presentation:

  • Helps facilities to recognize situations that impact potential verbal and physical abuse by a patient or visitor toward staff.
  • Provides tools to help facilities de-escalate potentially volatile situations.

 

Network 7 presentation (PDF)

Network 17 presentation (PDF)

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