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Past Event Sticker

Hospital Strategies for Patient and Family Engagement

Medical Team Looking at Xray Nurse Talking with Senior Patient

Tuesday, November 10, 2015, 1:00 p.m. to 2:00 p.m. ET.

Health Services Advisory Group (HSAG) and the Ohio Hospital Association are partnering to present this informative webinar for staff members of hospital quality improvement, infection prevention, and anyone interested in advancing engagement with patients and families.

At the end of this program, participants will be able to:

  • Define patient and family engagement.
  • Describe University Hospitals' strategy for patient and family engagement.
  • Discuss University Hospitals' Patient and Family Advisory Councils (PFACs).
  • Review a firsthand account from a patient and family advisor.


Chrissie N. Blackburn, MHA, Principal Advisor, Patient and Family Engagement
University Hospitals (UH) & UH Case Medical Center

Ann Donkin, Patient Co-Chair, University Hospitals Seidman Cancer Center

For information, contact:

Christine M. Bailey


Renee Rush at 
Phone: 614.653.5445