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Improving Access Through Cultural and Linguistic Competency

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Tuesday, February 23, 2016, 12:15 p.m. to 1:00 p.m. ET.

Culturally and linguistically appropriate services are respectful of and responsive to the health beliefs, practices, and needs of diverse patients. The percentage of Americans who are racial and ethnic minorities and who speak a primary language other than English continues to grow rapidly. Organizations are looking to meet the challenges of serving diverse communities while providing high quality services and care. By tailoring services to meet cultural and language preferences, health professionals can help bring about positive health outcomes for diverse populations. This webinar will provide practical tips for improving patient engagement through better cultural and linguistic competency.

This event is part of a series of quarterly patient engagement webinars hosted by the Patient Engagement Learning Center of the Ohio Patient-Centered Primary Care Collaborative (OPCPCC). The webinar will begin with a half-hour presentation at 12:15 p.m. ET on February 23, 2016 and will conclude with a 15 minute Q&A session. Debbie Nixon-Hughes, Interim Director of Multicultural Advocates for Cultural Competency, serves as the presenter. Download the slides.