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Past Event Sticker

IHI – WIHI Broadcast: Tuning Up Health Systems Boards for Patient Safety

Young Female Doctor Diverse Business Group

Friday, September 15, 2017, 11:00 a.m. to 12:00 p.m. PT.


  • ​Tejal K. Gandhi, MD, MPH, CPPS, Chief Clinical and Safety Officer, Institute for Healthcare Improvement (IHI)
  • James B. Conway, MS, Current Board Chair of Quality of Care Committee, Lahey Health System; Trustee, Winchester Hospital; Former Senior Vice President, IHI; Former COO and EVP, Dana-Farber Cancer Institute
  • Stephen E. Muething, MD, Co-Director, James M. Anderson Center; Professor of Pediatrics & Michael and Suzette Fisher Family Chair for Safety, Cincinnati Children's Hospital Medical Center

What do we need and expect from trustees of health systems when it comes to their oversight of quality and safety? It's a question that's getting increased attention because board members aren't typically sought out or sufficiently trained for this type of expertise. Greater granularity and constant exposure aren't always the answer. Indeed, board meetings are often filled with lots of quality and safety data and other metrics that many members can't easily navigate, let alone discuss and act upon.

This doesn't have to be the case. We're going to discuss some of the latest thinking on more effectively engaging boards in quality and safety on the September 15 WIHI: Tuning Up Health System Boards for Patient Safety.

Our discussion is timely. The IHI/NPSF Lucian Leape Institute, in collaboration with the American College of Healthcare Executives, has a new blueprint for health care leaders on safety that includes fresh recommendations for selecting and sustaining effective boards. These recommendations dovetail with recent survey results​ on board competency which Tejal Gandhi from IHI (recently merged with NPSF) will describe.

With a growing consensus that quality and safety must become a more prominent part of board education and continuous shared learning among all leaders, not just board members, Steven Muething from Cincinnati Children's Hospital Medical Center has just such an example to share. And longtime health leader and "Boards on Board" champion, Jim Conway, who currently chairs a health system's quality of care committee, will speak to the ways in which the September 15 WIHI continues an ongoing discussion about better board engagement with the improvement agenda. Quality and safety have raised the stakes for what board members need to know, and the questions they must ask, but Jim Conway is witness to the possibilities when trustees effectively engage. 

We encourage everyone who cares about these issues to take part in the discussion on September 15 – particularly if you're a health system trustee steeped in quality and safety presentations, but unsure of the takeaways; or a quality leader in a health care organization responsible for informing trustees about safety; or a patient representative who regularly attends the board quality or safety committee. We hope you'll tune in.