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Sustaining the Gains in Quality Improvement

Diverse Business Group Young Female Doctor
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Friday, February 23, 2018, 10:00 a.m. to 11:00 a.m. PT.

The most difficult part of quality improvement is sustaining the gains after reaching your goal. Join this Health Services Advisory Group (HSAG) one-hour webinar to help you identify when to move from the improvement phase to sustainability, while gaining access to tools, resources, and examples of identifying possible failure points in your process. In addition, HSAG will teach you how to use a control plan to improve sustainability. 

This webinar, provided at no cost to you, has been approved for one Continuing Education Credit. Health Services Advisory Group, Inc. is the CE provider is approved by the California Board of Registered Nursing, Provider #16578 for one (nationally approved) contact hour.

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Objectives:
• Identify a stable process and discuss how variation precludes sustainability.
• Use a Failure Modes and Effects Analysis (FMEA) to identify areas of their process that are at risk for failure.
• Recognize how implementation of a Control Plan will help sustain their quality improvement gains.

Presenter

David Orr, MBA,
Six Sigma Master Black Belt,
Vice President, Quality Summa
Health System