Thursday, May 10, 2018, 10:00 a.m. to 11:00 a.m. PT.
This week, the Patient and Family Engagement Contractor (PFEC) hosted the second of its three-part PFE Learning Event series on PFE Metric 4 (Patient and Family Advisory Council [PFAC] or Patient Representatives on Hospital Committee). The event, titled, The Path for Implementing a PFAC: Step 2. Recruiting and Selecting Advisors, focused on discussing: (1) key qualities of an effective PFA and the role of diversity; (2) strategies to recruit advisors; and (3) how to select the “right” advisors for the role. The learning event was chaired by Marie Abraham, VP for Programming and Publications at the Institute for Patient and Family Centered Care (IPFCC), and a member of the PFEC team. She was joined by Dr. Thomas Workman, the PFEC Senior Technical Advisor, who interviewed Toni Millar, Vice President of Patient Centered Care, and Susanne Mullman, PFAC Chair, from New York Presbyterian Hospital about their experiences and lessons learned recruiting and selecting advisors.
The three-part learning series will help HIINs and hospitals bring together and support PFAs in effective PFACs. The content of the sessions will draw on evidence-based tools and resources including the AHRQ Guide to Patient and Family Engagement in Hospital Quality and Safety and the PfP Strategic Vision Roadmap for PFE.
Please see the PFEC’s next HIINgagement newsletter for a full summary of this event.
To view and download slides from this event, visit the PFE Learning Event folder on the CoP found here.