Thursday, August 22, 2019, 10:00 a.m. to 11:00 a.m. PT.
This HIIN and Hospital Pacing Event will build on the 8/15 session to provide additional examples of comprehensive discharge planning and care transitions programs that are resulting in reduced readmissions. This session will feature the Cleveland Clinic’s recent addition to its care transitions program: an improved discharge summary and medication reconciliation process as part of its handoff to post-acute care partners. The session will also feature Penn Medicine’s Supporting Older Adults at Risk (SOAR) program, which is an adaptation of the “flipped discharge” model to “discharge to plan” for the patient’s needs, its components, and the outcomes achieved. Each program will share lessons learned and recommendations that can be applied to hospitals of varying types and sizes.