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  • The Queen of the Valley Experience

    Friday, June 22, 2018
    Queen of the Valley Medical Center part of the Providence St. Joseph Health System in Napa, California, has shared strategies for quality improvement and patient safety. Staff members at Queen of the Valley Medical Center are empowered to impact positive change in their departments, by reviewing...

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  • One Organization's Readmission Reduction Best Practices

    Thursday, June 14, 2018
    The success Covenant Medical Center in Lubbock, Texas, experienced readmission reduction is due to the regional approach. This regional approach that is taken consists of: Multidisciplinary Case Review—Includes provider specialist for cardiac and orthopedic readmission cases, with formulation of...

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  • One Organization's S.A.F.E. Toileting Campaign

    Thursday, June 7, 2018
    Providence St. Joseph Health Mission Hospital—Mission Viejo and Mission Laguna Beach continues its journey to eliminate anticipated falls with harm. The Fall Prevention Taskforce analyzes unit-specific data on an ongoing basis to identify opportunities for improvement. When the hospital noted that...

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  • One Organization's Readmissions Improvement Best Practices

    Monday, June 4, 2018
    Readmissions Improvement Best Practices Using Strategies from St. Rose Hospital in Hayward, California: Risk Assessment is Completed (LACE* Assessment) on All Patients as Part of the Discharge Plan. Prior to discharge (DC), care coordinator meetings are held with patients and families about the DC...

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  • Safety Across the Board (SAB) in an Effort to Improve Patient Safety and Quality

    Tuesday, May 1, 2018
    Community Hospital of Monterey Peninsula (CHOMP) is transparently sharing its safety and quality scores and initiatives on its website as a way to strengthen relationships with patients and families. In an effort to further improve safety and quality, CHOMP was the first hospital in California to...

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  • “S” is for Stroke, STEMI, and Sepsis: One Organization’s Process to Treating the Septic Patient

    Friday, April 6, 2018
    Scripps Health knew that it was doing well with stroke and ST-Elevation Myocardial Infarction (STEMI), but had an opportunity when it came to treating a septic patient. After a year of using its Value by Design tools at one of its sites, a process was developed for the care of a septic patient. In...

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  • One Organization's Key to Successful Patient Engagement

    Thursday, February 1, 2018
    Part of John Muir Health's vision is to provide patients with a top-tier patient experience. Their brand promise is to “listen, explain, and work together as a team.” Team is defined as including the patient, their families, and caregivers. In today’s world, patients are expecting greater control...

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