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Quality and Safety Series

Medical Worker Medical Team Looking at Xray

Find resources to assist your quality improvement journey, from planning and preparation to sustaining your organization's gains. Topic areas contain short video presentations (a.k.a., "Quickinars") and associated tools and resources to support your organization.


Quality Series: Buy-In

Download The Challenge of Buy-In PowerPoint (PDF) (Coming soon)

View the Challenge of  Buy-In Quickinar Recording (Coming soon)

Buy-In Template Download

  • One-Minute Elevator Speech Template (Coming soon)

Quality Series: Organizational Readiness

Download the Organizational Readiness Slides (PDF) (Coming soon)

View the Organizational Readiness Quickinar Recording (Coming soon)


Quality Series: Quality Improvement Models

Download the Quality Improvement Model Slides  (PDF) (Coming soon)

View the Quality Improvement Models Quickinar Recording (Coming soon)

Quality Improvement Model Template Download

  • PDSA Worksheet (Coming Soon)

Quality Series: Rapid-Cycle Improvement

Rapid-Cycle Improvement Slides (PDF) (coming soon)

Rapid-Cycle Improvement Quickinar Recording (coming soon)

Rapid-Cycle Improvement Tools to Download (coming soon)

  • Critical to Quality Tree fillable template (PDF)
  • Critical to Quality Tree (Word doc)
  • SMART Goals fillable template (PDF)
  • SMART Goals (Word doc)

Quality Series: SMART (Specific, Measurable, Achievable, Realistic, Time-based) Goals


SMART Goals Slides Download (coming soon!)

SMART Goals Quickinar Recording (coming soon!)

SMART Goals Downloads (coming soon)

  • SMART Goals Template (fillable PDF)
  • SMART Goals Template (Word doc)

Quality Series: Fishbone Diagramming

Fishbone Diagramming slides (PDF) (coming soon)

Fishbone Diagramming Quickinar Recording (coming soon)

Fishbone Template Downloads (coming soon)

  • Cause/Effect Fishbone Template (fillable PDF)
  • Cause/Effect Fishbone Template (Word Doc)
  • Prioritization/Eisenhower Matrix (fillable PDF)
  • Prioritization/Eisenhower Matrix (Word Doc)

Resources (coming soon)

Quality Series: Voice of the Customer

Materials coming soon!

  • PowerPoint
  • Quickinar Recording

Quality Series: Process Mapping

Materials coming soon!

  • PowerPoint
  • Quickinar Recording

Quality Series: Action Planning

Materials coming soon!

  • PowerPoint
  • Quickinar Recording

Quality Series: 5 Whys

Materials coming soon!

Quality Series: FMEA (Failure Mode and Effects Analysis)

Materials coming soon!

Quality Series: Data Plan

Materials coming soon!


Quality Series: Sustainability and Control Plan

Materials coming soon!