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Patient Family Engagement (PFE) and Disparities

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Resources

Teach-Back Training

Zone Tools. Downloadable tools to assist discharging patients in managing a number of common health conditions.

Resources

Why Collect REaL Data. This downloadable flyer for patients answers frequently asked questions about why hospitals collect information on patient race, ethnicity, and language.

Health Equity Organization Assessment (HEOA). A downloadable form that assesses your hospital’s ability to identify and address health disparities.

Strategies for Equitable Care. This downloadable strategy tree of tactics, tasks, and tools, offers numerous options that coordinate with the Health Equity Organization Assessment (HEOA).

Teach-Back Training. The teach-back page explains the teach-back method and offers links to resources.

Zone Tools. Downloadable tools to assist discharging patients in managing a number of common health conditions.

ICD-10 Z Codes for Disparities. From the Centers for Medicare & Medicaid Services, this PDF outlines the steps in using Z Codes.