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Care Coordination Quickinar Series

Nurse Talking with Senior Patient Medical Worker
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Care coordination is a key priority for the Centers for Medicare & Medicaid (CMS) to improve quality and achieve safer and more effective care. This quickinar series will help address gaps in care with short, 30-minute presentations.

Register CheckRegister for the entire “Quickinar” series today!
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Tuesday, January 18, 2022 | 11:00–11:30 a.m. PT

This presentation will provide an overview of the Quickinar format and reintroduce care coordination in the era of COVID-19.

Objectives:

  • Examine the journey of care coordination pre and post COVID-19.
  • Discuss the Hospital Readmission Reduction Program (HRRP) and SNF VBP.
  • Review the HSAG readmission website.
  • Map out care coordination process for 2022.
  • Introduce the HSAG care coordination assessment.

Tuesday, February 1, 2022 | 11:00–11:30 a.m. PT

This session will introduce the HSAG Care Transitions Assessment for various healthcare settings.

Objectives:

  • Describe the main categories of the Care Transitions assessment.
  • Discuss experiences, challenges, and lessons learned using the assessment.

Tuesday, February 15, 2022 | 11:00–11:30 a.m. PT

This presentation will review evidence-based strategies and tactics for facilitating a root cause analysis for opportunities of improvement identified in the care transition assessment.

Objectives:

  • Discuss and identify the components of the Gap Root Cause Analysis tool
  • Identify other resource audit tools (7-day audit tool, patient interview, 5 whys, HSAG data reports)

Tuesday, March 1, 2022 | 11:00–11:30 a.m. PT

This presentation will review evidence-based strategies and tactics for facilitating a root cause analysis for opportunities of improvement identified in the care coordination assessment.

Objectives:

  • Discuss and identify the components of the gap root cause analysis tool.
  • Identify other resource audit tools (7-day audit tool, patient interview, 5 whys, and HSAG data reports).

Tuesday, March 15, 2022 | 11:00–11:30 a.m. PT

This presentation will discuss the unique challenge super utilizers present in care coordination.

Objectives:

  • Define super utilizer as is relates to care coordination and readmissions.
  • Describe the impact of super utilizers in healthcare settings.
  • Discuss care management/care transition strategies to address super utilizers.
    Identify available resources in your community.

Tuesday, April 5, 2022 | 11:00–11:30 a.m. PT

This presentation will discuss how hot-spotting and other resources can assist to identify super utilizer, dedicate resources, and implement targeted interventions.

Objectives:

  • Review data and other tools/mechanisms to identify super utilizers.
  • Explain strategies to improve coordination of care and reduce utilization for super utilizers.

Tuesday, April 19, 2022 | 11:00–11:30 a.m. PT

This presentation will introduce the HSAG Quality Improvement Innovation Portal (QIIP) performance dashboard, an analytic tool, to provide an overview of how you can use the tool to leverage your care coordination efforts.

Objectives:

  • Discover how to access the performance dashboard in the HSAG QIIP.
  • Review the features and data available in the dashboard.
  • Identify how to use the dashboard to guide and measure your readmissions progress.

Tuesday, May 3, 2022 | 11:00–11:30 a.m. PT

This presentation will discuss how a facility can identify the contributing factors that impact health equity and readmissions.

Objectives:

  • Explain community characteristics that impact health equity.
  • Review the hospital required Community Health Needs Assessment (CHNA).
  • Introduce the HSAG health equity assessment.

Tuesday, June 7, 2022 | 11:00–11:30 a.m. PT

This presentation will discuss the role health literacy plays in care coordination.

Objectives:

  • Define health literacy as a tool for effective healthcare communication.
  • Discuss how to assess health literacy levels.
  • Identify tools and strategies to address health literacy.

Tuesday, July 5, 2022 | 11:00–11:30 a.m. PT

This presentation will discuss teach-back as a tool to address health literacy.

Objectives:

  • Discuss the role and value of teach-back to improve care coordination.
  • Discuss teach-back resources.
  • Identify strategies/steps for implementing teach-back in your facility.

Tuesday, August 2, 2022 | 11:00–11:30 a.m. PT

This presentation will discuss how to form and run effective community and post-acute care meetings.

Objectives:

  • Illustrate the essential elements of a successful community collaborative.
  • Discuss ways to collaborate with preferred post-acute providers.
  • Identify metrics to measure community success in reducing readmissions.