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Understanding Communication and Language Needs of Medicare Beneficiaries

Medical Team Provider in Home with Senior Patients

The Centers for Medicare & Medicaid Services (CMS) issued a brief entitled, "Understanding Communications and Language Needs of Medicare Beneficiaries," designed to help providers better communicate with patients who possess limited English proficiency and those with visual and hearing impairments. Health Services Advisory Group (HSAG) encourages all healthcare providers to use this resource to improve their patient-directed communications.