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As a Quality Innovation Network-Quality Improvement Organization, HSAG is a centralized resource for knowledge and tools that help providers improve health quality, efficiency, and value. The materials provided below cover a wide range of quality improvement topics, from cardiovascular best practices to physician quality reporting system information. All are directed to providers interested in improving patient outcomes and in quality measure reporting to the Centers for Medicare & Medicaid Services.

Cultural Competency

Agency for Healthcare Research and Quality (AHRQ) Chartbook on Health Care for Blacks

The Chartbook marks the 30th anniversary of the Heckler Report, the Health and Human Services report from its Task Force on Black and Minority Health. Progress in cardiac care is noted, but disparities remain, as with higher incidences of chronic disease, including hypertension and diabetes, as...

AHA Enduring Webinar: Racial and Ethnic Disparities in Hypertension: Beginning the Conversation

The American Heart Association (AHA) presents, as part of its professional education Spotlight Series, "Racial and Ethnic Disparities in Hypertension: Beginning the Conversation." Using case studies, this webinar identifies opportunities where clinicians can provide better management of...

Electronic Health Record Resources and Promoting Interoperability

DOJ Will Investigate EHR Vendors For False Claims

Recently, the Department of Justice found eClinicalWorks, an electronic health record (EHR) vendor, guilty of falsely obtaining certification for meaningful use criteria through its EHR. Promoted by this case, the DOJ is expanding its investigation to other EHR vendors. Read more at Healthcare IT...

eCQI Resource Center

The Centers for Medicare & Medicaid Services has created what it calls a one-stop shop for the most current resources supporting electronic clinical quality improvement (eCQI).

General Quality Payment Program Tools and Resources

Immunization Resources

65+ Flu Defense Website

For healthcare professionals serving adults ages 65 and older, the 65+ Flu Defense website was launched by the Immunization Action Coalition and Seqirus to help promote vaccination efforts. The website equips healthcare professionals with information, tools, and resources needed to proactively...

AAFP State Immunization Registry Map

The American Academy of Family Physicians released its online mapping tool that permits members to review vaccine coverage and exemptions by state, serving to help physicians better advocate for immunizations in their community.

Learning and Action Networks

What is a Learning and Action Network? (video)

The Quality Improvement Organization program explains what a Learning and Action Network is, how powerful this framework is, and how individuals may take part.

Million Hearts® / Cardiovascular Health Improvement

2014 Evidence-Based Guideline for the Management of High Blood Pressure in Adults

The Eighth Joint National Committee (JNC 8) released its 2014 Evidence-Based Guideline for the Management of High Blood Pressure in Adults.

30 Minute Office Blood Pressure Monitoring in Primary Care

A study published in the Annals of Family Medicine (March/April 2017) found that automated office blood pressure monitoring for 30 minutes in the clinic may dramatically lower the risk of for “white-coat” hypertension and related overtreatment of patients. Read more at the journal article.

Patient Satisfaction

5 Straightforward Ways to Improve Patient Satisfaction in Hospitals

Written by an internal medicine physician, this short list is practical in its approach to offer advice on improving patient satisfaction. From spending time with doctors/nurses to being clear about wait times, this is what could be characterized as low-hanging fruit for high impact targeting.

9 Patient Experience and Satisfaction Secrets for Hospitals and Healthcare

This article simplifies the large and small items that hospitals should concentrate on when improving the patient experience. One of the more compelling advisories is to “experience your care as patients do.” Everything from signage to parking and filling out forms becomes an eye-opener when seen from that vantage point.

Quality Improvement

Evidence-Based Interventions for Your Community

The Community Preventive Services Task Force offers a series of materials to help providers increase disease prevention for adults.

ICD-10 Post-Implementation: Coding Basics Video

The Centers for Medicare & Medicaid Services has created a video, featuring Sue Bowman from the American Health Information Management Association (AHIMA) and Nelly Leon-Chisen from the American Hospital Association (AHA), who discuss the unique characteristics and features of the new ICD-10...

Quality Improvement Tools

Ambulatory Surgery Center Associations's Ambulatory Surgery Center Map

The Ambulatory Surgery Center Association (ASCA) has created a state-by-state map to locate your state’s association contact details.

Assessing Patient Health Information Needs for Developing Consumer Health IT Tools

This is a recorded webinar hosted by the Agency for Healthcare Research & Quality, featuring three topics, including a how-to on using reminders for people with type 2 diabetes. This presentation spans 1.5 hours.

Smoking Cessation

A Tailored Approach to Minority Tobacco Cessation Programs

In an effort to bring cancer prevention to underserved communities, the University of Kansas Cancer Center developed a program to deliver culturally-tailored tobacco cessation strategies to minority patient populations. From non-nicotine replacement therapies to honoring cultural traditions, the...

AAFP Reimagines Tobacco Prevention, Control Program

The American Academy of Family Physicians (AAFP) is developing a comprehensive tobacco and nicotine prevention and control program that will encompass new office-based tools, community programs and advocacy at the national and community levels. The Academy will focus on promoting Tar Wars to more family medicine residents, family medicine interest groups and medical students to present the program in their communities. Tar Wars educational materials will be available online, as well.