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NHQCC Educational Materials

Provider in Home with Senior Patients Medical Team Looking at Xray

Collaborative II Learning Session 1; 2017

Best Practice Summit: QAPI in Action Presentation

This handout provides the complete presentation offered during learning session 1 for the Nursing Home Quality Care Collaborative II in partnership with CALTCM.

Collaborative I Learning Session 3; 2016

Participant Packet Combined File

This is a complete packet of all handouts offered to participants during learning session 3.

Learning Session 3 Presentation

This handout provides a complete set of all presentations offered during learning session 3, Operation Infection Control: Win the Battle Against Infections.


This handout summarizes the challenges of diagnosing a urinary tract infection (UTI) in older adults.

Comprehensive Sur Program

This handout summarizes the key elements necessary to create a comprehensive surveillance program in a long-term care facility.

Addressing HAIS in NHs Using QAPI

This handout summarizes the strategies for how to use Quality Assurance & Performance Improvement (QAPI) to address healthcare-associated infections (HAIs) in nursing homes.

Good Bugs

This handout summarizes resources available when considering the use of probiotics to help protect at risk long-term care residents.


This handout summarizes the vital role of vaccinations in protecting long-term care residents. Minimum data set (MDS) coding tips are also included for the influenza and pneumococcal vaccines.

Infection Prevention and Control Surveillance Sample Log

This is a sample infection prevention and control surveillance log used to train nursing home staff in monitoring infections.

Try It Out

Train-the-Trainer Activity Facilitation Guide, Starview Convalescent Center Urinary Tract Infection (UTI) Case Study: This is a case study facilitation guide activity to be used in conjunction with the fishbone diagram sample template to practice conducting a root cause analysis (RCA) in a long-term care facility.

Sample Fishbone Diagram Template

This is a fishbone diagram sample template to be used when conducting a root cause analysis (RCA).

Infection Control (QAPI) Sample Performance Improvement Projects (PIPs)

This is a handout which offers example infection issues related to performance improvement project (PIP) goal statements to practice writing SMART (specific, measureable, actionable, relevant, and time-specific) goals.

Infection Control Quality Assurance & Performance Improvement (QAPI) Case Study

This is an infection control Quality Assurance & Performance Improvement (QAPI) case study illustrating the use of multiple QAPI techniques to improve quality of care for long-term care residents.

Collaborative I Learning Session 2; 2015

The Antipsychotic Performance Improvement Project (PIP) Challenge

This handout will assist a long-term care facility in establishing a SMART (specific, measurable, achievable, relevant, time-specific) goal to reduce the use of antipsychotic medications.

Nursing Home Steps to Avoid Unnecessary Antipsychotics Infographic

This infographic illustrates the five key steps to minimizing antipsychotic use in long-term care.

Resident and Family Engagement

This handout was used during a learning session which illustrated the resident and family perspectives on person-centered care. The video "A Resident's Perspective on Quality Improvement and Person-Centered Care" is available to view at:

Validation Orientation

This handout illustrates the use of validation orientation as an example of person-centered care for residents with dementia.

Try it Out: Process Mapping Instructions

This activity handout can be utilized to instruct a long-term care team in developing a process map.

Implementing Mary’s Care Plan: Process Mapping Example

This is a sample of a process map illustrating the steps necessary to implement a personalized care plan.

Popular Mechanics: Identify and Treat Physical and Mental Conditions

This handout was used during a learning session to review the differences between identifying and treating physical and mental conditions.

Workgroup Discussion Guide: Brainstorming Ideas to Identify and Treat Conditions

This handout was used during a learning session to train long-term care staff members how to use a Quality Assurance & Performance Improvement (QAPI) technique in identifying and treating physical and mental conditions.

Minimum Data Set (MDS) Coding Guidelines for Urinary Tract Infection (UTI)

This handout illustrates the MDS coding guidelines for urinary tract infection.

Root Cause Analysis (RCA) and Performance Improvement Project (PIP) Development

This handout illustrates the PIP process that a long-term care team can use to develop their own PIP.

Good Housekeeping Guide to Reducing Antipsychotics

This handout was used during a learning session to illustrate a consistent approach to minimize the use of antipsychotic medications.

Change Bundle: Antipsychotic Medications in Nursing Home Residents Living With Dementia

This activity handout can be used to identify bright ideas or best practices a long-term care facility can implement to create a calming environment for residents living with dementia.