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February 2021 Quest Details


HARP Account Reminders

Have you established a Healthcare Quality Information Systems (HCQIS) Access Roles and Profile (HARP) account and identified roles needed for MIPS submission? If you have a HARP account, the following are some tips to keep your account active and how to create a strong password. Check out some additional HARP Frequently Asked Questions at the Centers for Medicare & Medicaid Services (CMS) HARP Help website.

Passwords must:  

  • Be changed every 60 days.
  • Be changed prior to expiration.
  • Be changed by going to > My Profile >

Click on Change My Profile > Change Password.

  • Contain between eight and twenty characters.
  • Contain at least one upper case letter, lower case letter, and number.
  • Not contain a dictionary word of five letters or more.
  • Not contain more than four sequential numbers, such as 1234.
  • Contain a special character. 
  • Not contain these special characters: ? < > ( ) ' " ? | &.

Here are some examples of acceptable passwords: 

  • Hbfc#867 or H@ll0ween (CAP Initials of first and last name-@-lower case business initials and 3 numbers) 
  • JA@hc876 (Josh Allen who works at Health Clinic)  

To learn more and register for a HARP account, view the Quality Payment Program (QPP) Access User Guide (ZIP). 

Merit-based Incentive Payment Program System (MIPS) Submission Pointers

Tip #1

Click the “Print” button at the top of your Reporting Overview, as there is no "Save" or "Submit" button, once you have entered your data. Data entered in the submission portal at the close of the submission window on March 31, 2021 at 8:00 p.m. ET is what CMS will use to calculate your score. Be sure to safeguard your tax identification numbers (TINs) in your prints.

Tip #2

Submit early. Do not wait!  CMS has indicated the call volume may be higher than normal. If you are locked out of your HARP account and need technical assistance, you may want to call during the hours of 8–10 a.m. ET or 2–8 p.m. ET, which are off-peak hours indicated by the CMS QPP Service Center.  If you have already submitted your data, log back in to check for any score adjustments that may have been made based on previously unprocessed claims or any third-party vendors that may have submitted data on your behalf.

Contact the CMS QPP Service Center at 1.866.288.8292 or if you need technical assistance with your HARP account.

Tip #3

If you are part of an Alternative Payment Method (APM), such as an Accountable Care Organization (ACO), please confirm with your ACO that they have uploaded the Quality MIPS data on your behalf. Do not forget you are required to submit your own data in the Promoting Interoperability category unless otherwise specified by your ACO.
Do you need assistance with your MIPS data submission?

Do not wait! Contact HSAG’s QPP Service Center today. We can help.

2020 Call for MIPS Promoting Interoperability Measures and Improvement Activities Now Open

CMS encourages you to submit Promoting Interoperability measures and Improvement Activities for consideration for future years of the MIPS. The MIPS Annual Call for Measures and Activities process allows clinicians, professional associations and medical societies that represent clinicians, researchers, consumer groups, and others to identify and submit measures and activities. Currently, CMS is accepting submissions for:  

  • Measures for the Promoting Interoperability performance category
  • Activities for the Improvement Activities performance category

We will provide additional information on the Annual Call for Quality Measures for the Quality performance category soon. 

What CMS Is Looking For

For Promoting Interoperability: CMS is looking for specific measures that build on the advanced use of certified EHR technology (CEHRT) using 2015 Edition Certification Standards and Criteria; promote interoperability and health information exchange; improve program efficiency, effectiveness, and flexibility; provide patients access to their health information; reduce clinician burden; and align with MIPS Improvement Activities and Quality performance categories.

For Improvement Activities: CMS is looking for activities that can be considered higher than the standard of care. This means that the sets of practices or activities being proposed for consideration exceed defined, commonly accepted guidelines for level of quality or attainment in clinical care or quality improvement guidelines. CMS will not accept duplicative concepts to existing or retired activities.

How to Submit Measures and Activities

If you are interested in proposing new measures and activities for MIPS, review the 2021 Call for Measures and Activities Overview Fact Sheet in this toolkit (ZIP) and fill out and submit the forms from the toolkit for the following performance categories during the specified submission periods:

  • Promoting Interoperability Performance Category (Submission Period: February 1–July 1, 2021 for 2023 measures)
  • Improvement Activities Performance Category (Submission Period: February 1–July 1, 2021 for 2023 activities)

Call for Promoting Interoperability Measures and Improvement Activities Webinar

CMS is hosting a webinar to provide an overview of the Call for Promoting Interoperability Measures and Improvement Activities submission process. Register today to secure your spot.

Webinar Details

Title: Merit-based Incentive Payment System: Call for Promoting Interoperability Measures and Improvement Activities Webinar

Date: Tuesday, February 23, 2021

Time: 2–3 p.m. ET

Registration Link:

For More Information

  • Download the 2021 Call for Measures and Activities Toolkit (ZIP) in the QPP Resource Library.
  • Contact the Quality Payment Program at 1.866.288.8292 or by e-mail at: To receive assistance more quickly, consider calling during non-peak hours—before 10 a.m. and after 2 p.m. ET. We also encourage you to contact us earlier in the year, as response times often increase with heavier demand as the March 31 data submission deadline approaches.
    • Customers who are hearing impaired can dial 711 to be connected to a TRS Communications Assistant.