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Patient Safety

QAPI

Quality Assurance and Performance Improvement (QAPI) is a CMS‑required, structured approach that helps nursing home staff work together to proactively identify issues, test changes, and learn what works to address quality concerns before they become larger problems. HSAG’s QAPI Performance...

Patient Safety

Care Coordination

Quality Management Infrastructure

Information Systems Capability Assessments

Conducted in coordination with EQR activities (i.e., Compliance Monitoring Reviews, Validation of Performance Measures, Encounter Data Validation, and Delivery System Network Evaluations), Information System Capability Assessments (ISCAs) represent a review of the Coordinated Care...

HITRUST

Based upon representation from management as to the accuracy and completeness of information provided, the procedures performed by an Authorized External Assessor to validate such information, and HITRUST's independent confirmation that the work was performed in accordance with the HITRUST®...

About

We Are on a Mission to Make Healthcare Better Since our beginning in 1979, HSAG has been committed to improving the quality of healthcare services in order to achieve the best possible patient outcomes. We provide: Healthcare quality expertise to those who deliver care and those who receive...

QIN-QIO

Quality Innovation Network-Quality Improvement Organization (QIN-QIO) As the QIN-QIO for Arizona and California from November 6, 2019 through November 7, 2024, HSAG worked on strategic initiatives and projects to achieve the Centers for Medicare & Medicaid Services (CMS) aims of better...

Medicaid External Quality Review

Health Services Advisory Group (HSAG) is the largest External Quality Review Organization (EQRO) in the nation and provides quality review services for states that operate Medicaid managed care programs and fee-for-service programs. As an EQRO, HSAG evaluates managed care organizations (MCOs),...