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Medicaid External Quality Review

Health Services Advisory Group (HSAG) is the largest External Quality Review Organization (EQRO) in the nation and provides quality review services for states that operate Medicaid managed care programs and fee-for-service programs. As an EQRO, HSAG evaluates managed care organizations (MCOs),...

https://www.hsag.com/program/medicaid-external-quality-review/

Contact Us

Click here to learn more about HSAG. For more information about Hawaii EQRO services, contact Elizabeth Marsh, Executive Director, at emarsh@hsag.com. For more information about Hawaii PRO services, contact Desiree Mizuno, Associate Director, at dmizuno@hsag.com. HSAG Hawaii Office 1001 Kamokila...

https://www.hsag.com/en/myhawaiieqro/contact-us/

CDPH & Partners Statewide Nursing Home Updates RESCHEDULED

DATE CHANGE. This webinar has been rescheduled. Please register for the April 23 webinar. For California nursing homes, the California Department of Public Health (CDPH) and HSAG—with Los Angeles County Department of Public Health (LACDPH), California Association of Health Facilities (CAHF),...

https://www.hsag.com/en/medicare-providers/events/2026/april-2026/cdph-partners-statewide-nursing-home-updates/

Workforce Planning

Health Workforce Projections (HRSA) Artifacts of Culture Change Self-Assessment Tool (AHRQ) Guiding Principles for Improving Health Care Workforce Well-Being (IHI) Key Drivers of The Job Quality Toolkit (NIST) AHRQ = Agency for Healthcare Research and Quality | HRSA = U.S. Health Resources &...

https://www.hsag.com/en/medicare-providers/nursing-homes/workforce-planning/

QIN-QIO

Quality Innovation Network-Quality Improvement Organization (QIN-QIO) As the QIN-QIO for Arizona and California from November 6, 2019 through November 7, 2024, HSAG worked on strategic initiatives and projects to achieve the Centers for Medicare & Medicaid Services (CMS) aims of better...

https://www.hsag.com/about/

Medicare Quality Improvement

For more than 40 years, HSAG has worked to improve the quality of healthcare services for Medicare patients to achieve the best possible patient outcomes through our work as part of the Medicare Quality Improvement Organization (QIO) Program. The QIO Program is a national healthcare initiative...

https://www.hsag.com/en/medicare-providers/

Surveys

*CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ)

https://www.hsag.com/program/national-surveys/

Form Submission

Thank you for your inquiry. A representative from Health Services Advisory Group will be in touch with you within two business days. In the meantime, we invite you to explore our website where you can find information about our organization, as well as a variety of tools and resources for providers...

https://www.hsag.com/en/form-submission-2/

Form Submission

Thank you for your inquiry. A representative from Health Services Advisory Group will be in touch with you within two business days. In the meantime, we invite you to explore our website where you can find information about our organization, as well as a variety of tools and resources for providers...

https://www.hsag.com/en/form-submission/

Thank You

Thank you for your interest in working with us. We will get back to you in three business days.

https://www.hsag.com/en/about/small-business-opportunities/thank-you/