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Emergency Preparedness

Diverse Support Group Inside Hospital with Busy Nurses
Lightning, Snow, Fire Images


The following resources are great places to find more information about how the Coronavirus 2019 (COVID-19) outbreak is affecting your area, and the measures that are being taken to contain it. As we all work together to be safe during this pandemic, please contact the Network if you are a dialysis facility in need of technical assistance or you are a dialysis patient or a family member of a  patient and need assistance.

Network 7 Helpline: 800.826.3773

Here are some important numbers to use in the event of an emergency:

  • DaVita: 800.400.8331
  • Fresenius: 800.626.1297
  • ARA: 888.880.6867
  • Satellite: 800.367.8292
  • SAMHSA - Disaster Distress Helpline: 800.985.5990
  • US Renal Care: 866.671.8772
  • Veteran Disaster Relief Hotline: 800.507.4571 


Centers for Disease Control and Prevention (CDC)


CDC: Training Modules for Dialysis Professionals Interim Additional Guidance for Infection Prevention and Control Recommendations for Patients with Suspected or Confirmed COVID-19 in Outpatient Hemodialysis Facilities Holidays and Stress Winter...

Centers for Medicare & Medicaid Services (CMS) Guidance


The following resources are from the Centers for Medicare & Medicaid Services (CMS): CMS: ESRD Provider Telehealth and Telemedicine Tool Kit:...

COVID-19 Vaccination Resources

COVID-19 Vaccine Confidence Flyer

This two-page document ​​​​​​provides staff guidance and talking points on how to address COVID-19 vaccination hesitation and ways to increase vaccination confidence with patients.

What Kidney Patients Need to Know About the COVID-19 Vaccine

This is a two-page flyer that provides general informational about how COVID-19 affects dialysis patients, how to prevent it, and available treatments. English Spanish

Find a Dialysis Unit

Dialysis Facility Compare

Find and compare Medicare-certified dialysis facilities and get information about chronic kidney disease, dialysis and transplants.

Dialysis Units in the USA

Users have the ability to find contact information, as well as open and close information, on dialysis units in the USA.

General Resources

National Resource Center on Advancing Emergency Preparedness for Culturally Diverse Communities

The National Resource Center on Advancing Emergency Preparedness for Culturally Diverse Communities (“Diversity Preparedness”) is a virtual center that houses a library of resources on emergency preparedness in diverse and at-risk communities.

Florida Emergency Operations Center Contact Information

A website providing all Florida county emergency management websites, including contact information.

National Healthcare Safety Network (NHSN) COVID-19 Reporting

COVID-19 Reporting

Dialysis Facility Coronavirus 2019 (COVID-19) reporting transitioned to the Centers for Disease Control and Prevention (CDC) National Healthcare Safety Network (NHSN) starting November 19, 2020. This reporting tool replaces reporting that was previously coordinated by the Kidney Community Emergency...

Entering COVID-19 Data Into NHSN

If the facility is enrolled in National Healthcare Safety Network (NHSN) but has not yet entered Coronavirus 2019 (COVID-19) data in NHSN, please refer to the NHSN Dialysis COVID-19 Module Training or to begin entering data...

Patient Resources

COVID-19 Patient Resources

The Doctor Will See You Now: Telemedicine Makes It Easy (PDF) Pharmacy Patient FAQ (PDF) COVID-19—Prescription Resources (MAP) (PDF) KCER Patient Emergency Identification Card (PDF) Re-Opening America: What Patients Should Know About Seeking Healthcare (English/Spanish) COVID-19 Frequently...

KCER Watch

This monthly newsletter highlights the top and trending topics in emergency preparedness and safety for ESRD patients and providers.

Preparing for Secondary Disasters

U.S. Fire Administration

The U.S. Fire Administration has developed Minimizing the Effects of Wildfire Smoke During COVID-19 website, created on June 29, 2020.

U.S. Department of the Interior

The U.S. Department of the Interior has developed a planning for wildfire in a COVID-19 environment resource.

Provider Resources

CMS Emergency Preparedness Rule

KCER has helpful tools and resources to help you understand the new CMS Emergency Preparedness Final Rule and to help you implement by the November 2017 deadline.

Kidney Community Emergency Response (KCER) Coalition Website

The Kidney Community Emergency Response (KCER) Coalition website provides education, tools, and resources for providers related to emergency planning, including mental health resources and information about, and for, community partners.

Zika Virus

FL DOH: Zika

Zika fever is a mild febrile illness caused by a mosquito-borne virus similar to those that cause dengue and West Nile virus infection. It has been identified in several countries in Central and South America, Mexico, and the Caribbean since 2015. Outbreaks have previously been reported in Africa, Southeast Asia, and the Pacific Islands. Local transmission has also been reported in Puerto Rico. Cases of Zika fever have been reported in travelers returning to the United States.

Florida has confirmed local transmissions of the Zika virus in Miami-Dade and Broward Counties.

HHS: Zika Virus - What You Need to Know

The U.S. Department of Health and Human Services site provides helpful information on Zika Virus.

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