Your Florida Medicaid EQRO Site
To navigate, use the blue rectangle to the right titled Florida Medicaid EQRO. Find helpful information such as EQRO Activities, Resources, FAQs, and more.
Health Services Advisory Group (HSAG) is the contracted External Quality Review Organization (EQRO), for the State of Florida's Medicaid managed care program. The program is administered by the Agency for Health Care Administration (AHCA). The EQRO contract began in May of 2006.
For over 30 years HSAG has provided innovative leadership in health care quality improvement for state, federal, and private clients. As agents of change in the health care industry, HSAG associates fill many roles: Overseeing the quality, access, and timeliness of health care services provided by managed care organizations (MCOs),
- Designing clinical studies,
- Interpreting data, and
- Sharing the latest evidence-based information.
HSAG is one of the largest EQRO contractors in the nation. HSAG now holds EQRO or "EQRO-like" contracts in 17 states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Illinois, Iowa, Michigan, Nevada, New Hampshire, Ohio, Oregon, Tennessee, Utah, Vermont and Virginia.
For more information about the Florida EQRO contract, contact Margaret DeHesse, RN, Executive Director, State & Corporate Services, at 602.801.6830 or MdeHesse@hsag.com