Performance Improvement Projects (PIPs) 101
PIP Outcome Focused Scoring Methodology presentation
Applying Plan-Do-Study-Act (PDSA) Methodology presentation
Quality Improvement Tools for Intervention Determination presentation
Failure Modes and Effects Analysis template
FL2012-13 EQR Technical Report
CMS External Quality Review (EQR) Protocols
The CMS EQR protocols can be found under the Technical Assistance Documents here.
Code of Federal Regulations (CFR)
The CFR provisions that apply to Medicaid Managed Care programs (Title 42, Part 438) can be found here.